WebCitz started working with this client in 2018
- Client: Crazy Woman Trading Post
- Platform: WordPress
- Industry: Retail / E-Commerce
- Services: Ecommerce, Maintenance / Support
The Challenge
Crazy Woman Trading Post is a beloved Wyoming brand specializing in exclusive branded apparel, home decor, and Western lifestyle gifts. While their site is built on WordPress, it utilizes a legacy e-commerce platform rather than a modern solution like WooCommerce. This creates a unique challenge: the system is “frozen” in a specific technical era, requiring a delicate touch to ensure updates to WordPress core or server environments don’t break the custom checkout or product management logic.
The WebCitz Solution
WebCitz provides off-and-on maintenance and emergency support to keep this specialized platform running smoothly:
- Legacy System Stewardship: We manage the delicate balance of keeping the WordPress environment reliable while ensuring the non-standard e-commerce plugin remains functional. This requires deep familiarity with how the custom code interacts with modern hosting environments.
- On-Call Technical Support: Since 2018, we have been the “first responders” for any technical glitches. Whether it’s a layout issue on a product page or a backend error, we provide the troubleshooting expertise needed to keep the shop online.
- UI/UX Maintenance: We assist with periodic site upkeep to ensure the “Western Gallery” aesthetic remains consistent and easy for customers to navigate, despite the limitations of the legacy backend.
- Modernization Consulting: We maintain an ongoing dialogue with the client about the future of their digital store. Our goal is to eventually facilitate a seamless migration to WooCommerce, which would provide them with better inventory management, modern payment gateways, and a more user-friendly admin experience.
The Result
By providing consistent support for their legacy setup, WebCitz has helped Crazy Woman Trading Post maintain its digital presence without the immediate stress of a total rebuild. We’ve ensured that their “Original Crazy Woman” merchandise remains available to fans across the globe, preserving their brand’s reach while preparing a roadmap for a more modern, scalable e-commerce future.
