WebCitz started working with this client in 2022
- Client: Encompass Health Solutions
- Platform: WordPress
- Industry: Business & Professional Services
- Services: Maintenance / Support, Web Development
The Challenge
In the healthcare solutions industry, digital credibility is everything. Encompass Health Solutions needed a website that reflected the precision and reliability of their professional services. Their previous site was becoming outdated, which made it difficult to showcase their specialized offerings and maintain a high level of user trust. They needed:
- A Modern Aesthetic: A redesign that looked professional and was easy for healthcare administrators to navigate.
- Technical Stability: Ongoing maintenance to ensure the site remained secure, especially when dealing with the high standards of the medical industry.
- Local Expertise: A Wisconsin-based partner who could provide responsive support for regular site updates.
The WebCitz Solution
We delivered a top-to-bottom redesign and have provided consistent maintenance for over four years:
- Professional WordPress Redesign (2022): We moved the site away from its legacy look to a modern, responsive WordPress theme. We focused on a clean UI/UX that prioritized their “About” and “Contact” sections, making it simple for prospective clients to understand their value proposition and reach out.
- Managed Technical Maintenance: Since the launch, WebCitz has handled all routine updates. We manage the WordPress core, theme, and plugin updates proactively to prevent the “breakages” that often happen when sites are left unmanaged.
- Security & Performance Optimization: We monitor the site for vulnerabilities and perform regular performance tuning to ensure fast load times – essential for busy healthcare professionals who need information quickly.
- Responsive Change Support: As Encompass Health Solutions has evolved, we’ve been there to make layout adjustments, content updates, and feature additions. Being local to the Fox Valley (Kimberly is right next door), we provide a level of accountability and speed that larger, national firms can’t match.
- Platform Security: We ensure the site stays protected with routine backups and security monitoring, providing the “peace of mind” the client needs to focus on their core healthcare consulting mission.
The Result
Encompass Health Solutions now possesses a digital presence that matches the high quality of their professional consulting services. By trusting WebCitz with both the redesign and the ongoing maintenance, they have avoided the technical pitfalls that often plague professional service websites. The site remains a fast, secure, and professional hub for their Wisconsin-based operations.
