WebCitz started working with this client in 2021
- Client: Greater Lithonia Chamber of Commerce
- Platform: Wix
- Industry: Government / Community
- Services: Maintenance / Support
The Challenge
A Chamber of Commerce website is the “digital front door” to a community’s economy. The GLCC required a platform that remained consistently professional and up-to-date to:
- Support Member Services: Ensuring that member directories and event calendars function flawlessly.
- Maintain Professional Credibility: As a representative body for local businesses, the Chamber’s own website must set a high standard for stability and design.
- Bridge the Technical Gap: Providing a “safety net” for Chamber staff who may not have the time or specialized expertise to handle backend WordPress updates or complex layout changes.
The WebCitz Solution
We provide a responsive support model that allows the GLCC leadership to focus on community growth rather than technical troubleshooting:
- Managed WordPress Maintenance: Since 2021, we have overseen the backend health of their site. This includes critical core updates, security patches, and ensuring that all plugins – especially those managing memberships and events – are compatible and functioning correctly.
- On-Demand Technical Support: We act as their “virtual IT department.” When questions arise about site functionality or when updates to the user interface are needed, our team provides quick, expert assistance.
- Content & Layout Updates: We assist with site modifications as the Chamber’s needs evolve. Whether it’s updating board member information, highlighting new community initiatives, or refining the navigation for better user experience, we ensure the site reflects the current state of the organization.
- Security & Reliability: For a prominent civic organization, security is paramount. We provide the monitoring and maintenance necessary to protect the site from vulnerabilities, ensuring that member data and public information remain secure.
- Platform Consulting: We provide guidance on how to best utilize their WordPress platform to meet the needs of their growing membership base, helping them stay ahead of digital trends for non-profit organizations.
The Result
Through their ongoing partnership with WebCitz, the Greater Lithonia Chamber of Commerce has maintained a stable, professional, and secure digital platform. Our support ensures that their website remains a powerful tool for promoting local commerce and community connectivity. By offloading the technical management to us, the GLCC can dedicate its full energy to advocating for the businesses and citizens of Greater Lithonia.
