Majestic Glove transformed its B2B sales experience by connecting Magento directly to their internal SAP system, enabling real-time, account-specific pricing for customers. Through close collaboration with their IT team, robust server management and complex data integration elevated their digital operations to new levels of efficiency and reliability.
The Challenge
As a large-scale industrial supplier, Majestic Glove required a digital platform that functioned as more than just a storefront. Their requirements included:
- SAP Integration: The website needed to communicate directly with their internal SAP system to ensure that B2B customers saw their unique, account-level pricing in real-time.
- On-Premise Infrastructure Management: Unlike cloud-hosted sites, their platform was hosted on internal servers. They needed an external partner capable of collaborating with their internal IT team to manage and optimize these servers.
- Complex Data Architecture: Managing a vast inventory of safety products with diverse attributes (sizes, safety ratings, materials) required a robust and perfectly synchronized database.
The WebCitz Solution
We implemented an “Enterprise Systems” roadmap, delivering deep-level backend engineering and infrastructure oversight:
- Advanced SAP & Pricing Integration: We engineered the custom integrations between Magento and their internal SAP environment. This allowed the website to fetch customer-level pricing dynamically, providing a personalized and accurate purchasing experience for their long-term industrial accounts.
- Hybrid Server Management: Working alongside Majestic Glove’s internal IT department, we provided expert server-side management for their on-site hosting environment. We ensured the Magento platform was optimized for performance while maintaining the security standards required for an internal corporate network.
- Magento Stewardship (2017–2019): For several years, we handled the technical maintenance and management of their Magento platform. This included overseeing security patches, core updates, and the complex extension ecosystem required for their B2B operations.
- Internal IT Collaboration: We acted as a technical extension of their team, providing the specialized Magento and web infrastructure knowledge that complemented their internal IT resources.
The Result
Between 2017 and 2019, Majestic Glove possessed a highly sophisticated, integrated e-commerce engine that successfully streamlined their B2B sales process. Our partnership provided the bridge between their web presence and their backend business logic, ensuring that high-volume customers received a seamless, professional experience. By trusting WebCitz with their SAP integration and server management, Majestic Glove successfully bridged the gap between traditional industrial supply and modern digital commerce.
