WebCitz provides professional website maintenance and support for companies with Joomla and WordPress websites. If you require search engine optimization, website maintenance, ongoing support or other related website services then you will enjoy the benefits that come from reserving blocks of time from our USA-based team of Joomla and WordPress experts. All of our staff works from one location, which is rather unique in the website industry, but provides our staff and customers with improved communication and response time. The time placed on your account never expires, is usable on nearly any of our services and includes access to our project management portal that tracks completed and open requests. If you require professional, proactive and responsive support for your Joomla or WordPress website then look no further! To learn more, please call (800) 796-8263 to speak to one of our professionals!
WebCitz offers reactive maintenance for businesses that require priority response when they request maintenance services. For reactive support clients our company offers 10, 20 and 30 hour blocks of time that can be applied to an account. As requests for maintenance or other website services are made the work will be scheduled into our system and completed as soon as possible. There are no minimum deductions of time, no long term commitments and the time never expires. The most commonly purchased block of time is for 20 hours and typically lasts weeks or even a full year depending on the amount and complexity of maintenance or other requests you make against the block of time.
If you are interested in a more proactive approach to your maintenance and other requirements please consider our Proactive maintenance services. For our proactive support clients we take a much more hands on approach to working through your projects, monitoring their improvement and ensuring a more tailored approach is taken for optimum growth.
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WebCitz offers proactive maintenance and other website services for businesses that not only require priority response to their requests, but also the assurance of a dedicated team looking out for their interests in other areas. Our proactive maintenance customers receive the highest level of engagement from our team, ranging from service recommendations and security patches to website monitoring and feature improvements. For these types of accounts we typically provide a full range of website services, not simply maintenance. If you have any questions about pricing or how we can fit into your team please contact us at 800-796-8263.
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