Look no further, you've found your future BigCommerce maintenance company!
WebCitz is a team of BigCommerce maintenance and support experts that works from a single location and never outsources. You'll enjoy working with our team because of the focus we put on availability and communication. If you need something done the same day, or have a complex question best explained over the phone, you'll have no problem getting in touch with a member of our team to make it happen!
We are glad you asked! Our team strives to provide the highest degree of customer satisfaction. That means we put great emphasis on communicating with you what needs to be completed, getting your website maintenance requests into immediate scheduling, and following up with you after the work is complete.
To deliver such exceptional service, we offer website maintenance packages that allow you to purchase and reserve time for any of your website projects. There are no contracts or hidden fees, the time never expires, there are no minimum deductions for small requests and you can use the time on any of our services.
When you are close to running out of time on the account, we reach out to you to ask if you would like to purchase more time. There are no contracts or obligations, so it is on us to make sure we are utilizing your time properly to ensure you continue being a customer for years to come!
Schedule your no cost, no obligation 30-60 minute phone call with one of our Website Maintenance experts! It's so quick and easy.
Questions? Call 800-796-8263!