Website Management Services

Proactive Management of Your Website

We take the stress out of keeping your website secure. Take advantage of our proactive management services, which include platform upgrades, plugin updates, offsite backups, broken link scanning, uptime reporting, and performance checks!

500+
Active Clients
2004
Founded
18+
Onsite Experts
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WebCitz Team

Managed Website Updates

Are you tired of keeping your website installation updated? Let our website developers take care of your updates!

We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a bi-weekly or monthly basis for WordPress, WooCommerce, and Laravel websites!

This service is handled by experienced website developers. First, backups are taken of your website and its database prior to installing the updates. After the updates have been installed, the developer will review your website's core functionality to ensure everything is operational. If functionality issues are found, we'll see if we can quickly resolve them without additional cost, otherwise we will roll the updates back and discuss options with you. If everything goes well, your website will have the latest versions installed and will be better protected against security threats and malware!

  • 17+ Years in Business
  • 500+ Active Clients
  • Support Ticket System Available
  • Phone Call & Live Chat Support
  • Large, In-House Team
  • No Outsourcing

A Few of Our Website Maintenance & Support Specialists

WebCitz is a USA-based web agency with 18+ dedicated team members. WebCitz does not outsource projects!

Micah S Micah S
Taylor D Taylor D
Jake F Jake F
Justin F Justin F
David W David W
Drew P Drew P
UpCity National Excellence Winner
Forbes Agency Council Member
Clutch - Top Ecommerce Developers
The Manifest - Top Web Design Companies
Top Web Designer on UpCity
Clutch - Top WordPress Developers

Quarterly

$ 50/mo

Monthly

$ 125/mo

Monthly Plus

$ 250/mo

Bi-Weekly Plus

$ 375/mo

* If the website you need managed was developed by WebCitz, use coupon code "DevelopedByWebCitz" to waive the Initial Setup & Review.

Is Updating a Website CMS Necessary?

Keeping website platforms updated is important for security. With each new CMS release, there is the potential for known security vulnerabilities to be patched. You'll have the latest security fixes if you update to the newest version of your platform. If you don't update your website platform, your site may be vulnerable to hackers.

You might leave your site open to hackers if you don't update your version of your website's platform. There are domestic and foreign hackers who review CMS platform update releases for unannounced security patches to learn what to target in outdated CMS installations.

Another reason to update CMS platforms is to take advantage of new features and improvements.

  • Updates Include Security Patches
  • Updates Include Feature Improvements
  • Updates Include Bug Fixes
  • Updates Help Improve Stability & Scalability
Web Design Experts

Jeff V

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FREE WEBSITE MAINTENANCE CONSULTATION

Schedule a no cost, no obligation 30-60 minute phone call to discuss website management with our team. It's so quick and easy!

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Benefits of Advanced & Premium Website Management

WebCitz offers advanced and premium website management services for companies and organizations that demand the highest performance, security and reliability for their website. These website management options include features such as automated scanning of 404 page not found errors, manual site performance reviews, automated offsite backups, and automated website uptime monitoring. We'll discuss the details of each of these important website management features in more detail.

Automated Scanning for Page Not Found Errors (404 Errors)

Finding and resolving 404 errors in website platforms is important to maintaining a good user experience and improving search engine optimization. If your website visitors encounter broken pages, they are likely to leave your website and click a competitor's search result. Additionally, broken pages are a signal to Google that your website may not be the best result to show for search phrases important to your business.

We are often asked how broken links can happen on a website. The answer we most often provide is that numerous changes can occur that lead to broken links. For instance, someone on your team might change category names of articles or products, an htaccess rewrite rule may have been inadvertently removed, a website platform SEO plugin might have changed URL structures, out of stock products might have been improperly deleted from the website, etc. There are numerous reasons why a URL may have changed on a site, which our team will scan for on a regularly.

If you subscribe to our advanced website management or premium website management service, we will setup automated scans within our system for broken links on your website. The broken links report will be sent to you and our development team. If the broken links require minimal time to resolve, we'll go ahead and fix the broken links for no additional fee. If the broken link issues are time-consuming to fix, we will discuss options with you.

Manual Website Performance Reviews

Website speed is also critical to user experience and search engine optimization. The negative impact of a slow website is well-documented online and typically results in decreased sales, conversions and leads.

We are often asked why it is important to regularly review website performance. The answer we most often provide is that numerous changes can occur that negatively impact your website's speed. For instance, someone on your team may have installed a poorly developed plugin or uploaded incredibly large images, configuration of your web hosting may have changed, your database might have become cluttered with log entries, a caching plugin may have been deactivated, etc. There are numerous reasons why a website may have become slower, which our team will review for you regularly.

If you subscribe to our advanced or premium website management packages, we will manually review your website's speed each month to check for any performance issues. If the cause of slow site speed requires minimal time to resolve, we'll go ahead and fix the speed issues for no additional fee. If the site performance problems are time-consuming to fix, we will discuss options with you.

Malware Scan & Removal for Websites

Keeping your website free of malware is another critical part to user experience, server performance, and search engine optimization. Any number of undesirable consequences can result from malware, from malicious emails being sent from your website to the entire contents of your website and database being loaded onto the dark web. If search engines find malware on your website they will typically remove you from search results to protect innocent visitors.

We are often asked how malware can get onto a CMS-powered website. The most common reasons include weak administration passwords, compromised hosting credentials, poorly developed 3rd party plugins, and outdated CMS versions. There are numerous reasons why a website may have become susceptible to malware, which our team will help protect against by keeping your installation up-to-date and scanning for malware on a regular basis.

If you subscribe to our advanced or premium website management services, we will regularly scan your website for malware and provide you the results. If malware is found, our team will attempt to clean it at no additional charge, so long as the infection isn't widespread. If the malware removal will be time-consuming to perform, we will discuss options with you.

Automated Offsite Backups for Websites

It is important to maintain offsite backups for your website and its database. This may be due to compliance requirements within your organization or industry, or it may simply be for the peace-of-mind knowing you have a backup in case of disaster. While local backups are great for accidents, they can't be relied upon if the website issues compromises the integrity of the local backups, which is why we recommend offsite backups.

If you subscribe to our advanced or premium website management services, we will setup automated offsite backups of your website and database. Your data will be stored securely on backup services we maintain and make available only to our own internal development staff.

Website Uptime Monitoring with Developer Response

Website availability is also critical to user experience and search engine optimization. The negative impact of website downtime can lead to search engine crawl issues and decreased sales, conversions and leads.

We are often asked why a website may have downtime. The answer we most often provide is that numerous issues can occur that impact website uptime, and they aren't always hosting related. For instance, someone on your team might accidentally move files inside an FTP account, or installed an update which created a conflict, or added a caching extension which broke the website. In some cases, the hosting can be the issue, such as server downtime, server configuration issues, PHP version changes, MySQL crashes, etc.

If you subscribe to our advanced or premium management services, we will setup automated website downtime alerts that inform our development staff of uptime issues on your website. WebCitz will work to resolve these issues during our standard service hours of 8am-5pm CST, Monday thru Friday, excluding holidays. Please contact us for pricing on service level agreements that cover nights, weekends and holidays.

Hear What Clients Are Saying About Our Website Maintenance Services

Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
May 26, 2020
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
January 18, 2021
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
July 11, 2020
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
August 11, 2021

Let's Discuss Your Website Maintenance Questions!

USA Website Management

When looking for the best website maintenance teams in the United States, it is important to review each web agency for communication, availability, pricing and client satisfaction. This will help ensure you select a reliable website maintenance company to help with your routine updates, security reviews, and more. Check at how we've been able to help improve websites throughout the United States.

Let's Talk About Your Interest in Website Management!