WebCitz started working with this client in 2025
- Client: Chatham Wealth Management
- Platform: Wix
- Industry: Business & Professional Services, Financial Services
- Services: Maintenance / Support
The Challenge
For a non-profit serving veterans, the website is an essential tool for outreach, event coordination, and resource sharing. CWMVA faced several practical needs:
- Platform Maintenance: While Wix is a user-friendly builder, it still requires regular oversight to ensure that layouts remain responsive, links stay active, and new features are integrated correctly.
- Information Accuracy: As an advocacy group, it is critical that their resource links and event schedules are up-to-date to best serve their members.
- Technical Peace of Mind: The organization needed a professional partner to handle the “behind-the-scenes” technicalities so their leadership could focus on direct veteran support.
The WebCitz Solution
We provide a “Technical Stewardship” model, acting as the on-call web team for their existing platform:
- Wix Platform Maintenance: we manage the ongoing health of their Wix site. This includes verifying that all site elements are functioning correctly after platform updates and ensuring the site remains mobile-responsive for veterans accessing info on the go.
- Content Management & Support: We provide rapid-response support for content updates. Whether it’s adding new resources, updating board member information, or posting upcoming meeting details, we ensure the site reflects the organization’s current activities.
- User Experience (UX) Oversight: We monitor the site’s navigation and structure to ensure that veterans – particularly those who may not be as “tech-savvy” – can easily find the support and forms they need.
- Platform Troubleshooting: We act as the technical liaison for any Wix-specific issues, managing domain connections and ensuring that contact forms and interactive elements work flawlessly.
- Direct Professional Advice: We meet with the client to discuss how their digital presence can better serve their mission, providing the same level of professional guidance we offer to our large corporate clients.
The Result
By 2026, the Central Wisconsin Military Veterans Association has a stable, reliable digital home that effectively supports its mission in Wausau and the surrounding counties. By trusting WebCitz with their maintenance and technical support, they have removed the technical “guesswork” from their operations. This partnership ensures that when a veteran visits cwmva.com, they find a professional, updated, and high-functioning resource that honors their service.
