WebCitz started working with this client in 2009
- Client: Clarity Care
- Platform: Other
- Industry: Childcare & Family Services
- Services: Maintenance / Support
The Challenge
Clarity Care is a large non-profit organization with a wide array of services including home care, residential services, and employment training. In 2009, their digital presence was extensive, housing a massive amount of information regarding different care programs, facility locations, and career opportunities. The primary challenge was the scale of the site; it required a technical partner who could handle frequent, complex updates across dozens of pages while ensuring the site remained accessible and easy to navigate for a diverse audience of seniors and individuals with disabilities.
The WebCitz Solution
WebCitz provided the consistent technical oversight and content management needed to keep this vital community resource running smoothly:
- High-Volume Content Management: For several years, we served as the primary technical resource for site updates. This involved managing a complex hierarchy of information, ensuring that as new services were added or regulations changed, the website reflected the most current and accurate data.
- Architectural Stability: Because the website was large and multi-faceted, we focused on maintaining a stable environment. We ensured that navigation remained intuitive and that “deep links” to specific resources or application forms remained functional for the community members who relied on them.
- Non-Profit Resource Support: We worked closely with the Clarity Care team to help them leverage their website for recruitment and community awareness. By keeping the site updated and professional, we helped the organization maintain its reputation as a premier care provider in the Fox Valley.
- Ongoing Technical Maintenance: Beyond content, we handled the routine technical maintenance required for a site of this scale, providing the peace of mind that their digital infrastructure was secure and reliable during our multi-year partnership.
The Result
The collaboration between WebCitz and Clarity Care highlights our ability to support large-scale organizations with complex information needs. By providing reliable maintenance for several years, we ensured that Clarity Care’s digital presence remained a pillar of support for the Appleton community. Our work allowed their team to focus on their mission of “caring for those who need it most,” while we ensured the technology behind their message never skipped a beat.
