We don't just build fantastic Laravel apps; we also offer website maintenance and support services because we know questions and concerns come up!
WebCitz has a large, on-site team of Laravel maintenance experts, which means we never outsource Laravel website maintenance services.
This makes our Laravel web maintenance company the perfect choice to provide all your website or app maintenance. The most common types of website maintenance services we provide to Laravel websites include upgrading the Laravel version, running composer updates, managing Laravel Forge access, migrating to a different hosting or VPS solution, fixing code conflicts, updating blade templates, and more!
You'll enjoy working with our development team for your Laravel maintenance services because of the emphasis we put on availability and communication. If you need something simple done the same day, or you have a complex question that is best explained over the phone, you'll have no problem getting in touch with a developer on our Laravel maintenance team to get help!
We view Laravel web maintenance to be a reactive support service that provides you with the appropriate web developer resources to solve nearly any Laravel website or application problem. There are many examples of Laravel website issues that might require service from a web maintenance agency specializing in Laravel, including:
The previously mentioned services are just a glimpse of what we view as possible Laravel web maintenance services. In fact, website maintenance in Laravel is really anything a web developer or app developer does to your Laravel installation to change it in some manner.
The reason we consider Laravel web maintenance to be a reactive service is that most website owners wouldn't want a Laravel developer going into their website and changing things without their knowledge. When you choose to have our Laravel agency maintain your website, we'll be your development team on standby for any request. There are some Laravel website maintenance services we can provide proactively though.
Are you tired of keeping your Laravel application updated? Let our web developers take care of your updates!
We have an in-house team of Laravel maintenance experts ready to install Laravel and composer updates on a monthly or bi-weekly schedule!
This service is handled by experienced Laravel developers. First, backups are taken of your application and its database prior to installing the updates. After the updates have been installed, the web developer will review your application's functionality to ensure all is operational. If functionality issues are found, we'll see if we can quickly resolve them without additional cost, otherwise we will roll the updates back and discuss options with you. If everything goes well, your Laravel app will have the latest versions installed and will be better protected against security threats and malware!
Do you need the assurance of an experienced Laravel developer being available to work on your application outside of regular business hours? If so, you'll appreciate the benefits of our emergency Laravel support services!
Most of our emergency Laravel support customers operate popular applications or ecommerce storefronts that need extended availability on weekends or holidays. The lost subscriber base or sales revenue from broken functionality or unexpected downtime can be disastrous.
At some point in time, every Laravel installation will require some form of maintenance. The reason is simply that the internet is always changing. Not to worry though, our Laravel maintenance cost isn't overly expensive so it should be affordable for you to maintain your Laravel website or application! Here are some common reasons why a Laravel site or Laravel app might require maintenance services:
As you can see, there are many reasons a Laravel website or Laravel application may require maintenance above and beyond the obvious reasons of just wanting to update something. It is important to understand the future needs of your Laravel application when planning budgets and schedules.
We have an experienced Laravel development team who puts forth great effort to understand your maintenance needs, schedule your work in a timely fashion, and follow up with you after the tasks have been completed.
Most web and app maintenance services start with an email from you, the Laravel installation owner. That email is routed into our ticket system and automatically assigned to the project manager on your account. From there, anyone on our team experienced in Laravel can work on the ticket without delay, leading to faster turnaround time and simplified internal communication.
For requests that originate from phone or live chat, a similar process to handling your Laravel website maintenance services unfolds. The support request is entered into our ticket system by the person in the conversation with you, which allows the work order to be routed to the most appropriate and available Laravel developer on our team.
We have 24x7x365 phone and live chat receptionists who will take down your request and create a support ticket to be handled in the order it was received, or according to your service level agreement.
We are often asked for detailed examples of Laravel maintenance requests that might come up after the launch of a website or application. Here are several examples of website maintenance services for Laravel installs we've been asked to perform in the past and would be more than happy to provide to you!
A simple change to your Laravel website might include updating a paragraph on a page, swapping out an image, or adding a new section in your app. These are just normal, routine maintenance tasks on a Laravel website to keep content fresh for both search engines and app users.
If your website isn't running as fast as it once was, we can review your Laravel site for hosting issues, caching issues, unoptimized images, console errors, broken links, poor queries, and much more. This will help improve page load times, which are beneficial to user experience and SEO.
If you operate a Laravel website or application, it is important to keep it updated. This helps improve Laravel security and functionality.
If your Laravel website or application relies on third-party code dependencies, it might be wise to run composer update commands routinely to ensure packages are always up-to-date. This is recommended to be performed on a development installation, not right away on a live install.
Did you get a report from Google Search Console telling you about a coverage issue? If so, we can review the coverage issues, fix the problems, and update you on the results. This will help your website's search engine rankings by making Google happy!
Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on a Laravel web page, whether it be of a local business, ecommerce product or some other common data type.
Adding Open Graph Tags to Laravel will help search engines better understand your page content and improve the appearance of your Laravel website in social media platforms when people share links to your site.
Are you interested in adding Google Tag Manager to your Laravel website to help you manage custom scripts more easily? No problem! We can add Google Tag Manager to your Laravel website and even give you a crash course in using Google Tag Manager.
If you are interested in understanding the benefit of an internet marketing campaign, it is important to setup conversion tracking on your Laravel website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Are large images slowing down your Laravel website? No problem! We can run your images through an image compression tool!
Do you want to try live chat on your Laravel website or application? We can make recommendations on the best live chat systems for your business requirements, install the chat code in Laravel, and configure the design of the widget to match your branding!
Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or fix Laravel issues to prevent recurring error messages.
If spambots are attacking your Laravel contact forms, we can set up a checkbox reCaptcha or invisible reCaptcha to help minimize unwanted submissions on your contact forms.
Are you interested in configuring a caching solution within Laravel? We have experience with native caching within Laravel, as well as leveraging server-side caching solutions on your hosting service.
To help improve email deliverability, we can configure your Laravel installation to send emails through an SMTP account instead of PHP mail.
Are you being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your Laravel website.
Do you want to create a backup of your Laravel website or application? We can help you create one-time or scheduled backups that store locally or at an off-site location.
It is often recommended that you setup a development or staging environment before proceeding with a major Laravel upgrade. If you'd like help creating and managing that Laravel development or staging site, just let us know!
Do you prefer to make Laravel design changes based on statistical data regarding how users interact with your page? If so, we can help you implement A/B testing in Laravel to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new Laravel website or removing pages from your Laravel website? You should create 301 redirects! We've seen businesses lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files or nginx templates.
Before signing up for a Laravel maintenance package, it is important to ask the Laravel web maintenance company some questions about how their web and app services work. This will help you get a better idea of the relationship you will have with the Laravel maintenance team before you give them money, provide them Laravel access, and give them complete access to your website for one of their Laravel website maintenance packages. Let's go over some simple questions to ask:
We find it beneficial to run these questions by any Laravel development company before subscribing to their maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your Laravel application, and the expected turnaround time for important maintenance requests.
We are often asked for a Laravel maintenance plan by larger companies looking to establish routines and procedures within their IT department. We are happy to help you develop a Laravel website or app maintenance plan to ensure all aspects of your website, application, hosting, SSL certificate, and domain name are routinely checked to ensure optimum performance and uptime.
Here are a list of annual Laravel maintenance tasks to review:
Here are a list of semi-annual Laravel website maintenance tasks to review:
Here are a list of monthly Laravel website maintenance tasks to review:
The starting price for our Laravel maintenance services is $149.38/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $124.38/hour. We also offer Laravel management, starting at $250/month, if you'd like the peace of mind knowing a company is proactively upgrading your ecommerce storefront. For businesses with mission-critical applications and services, we offer emergency Laravel support subscriptions, starting at $495/month, to extend our availability into nights & weekends.
To get started, if you are new to our Laravel support company, we'll need you to pre-purchase a block of time which includes a discount on our hourly rate. If you are an existing client, you are welcome to choose monthly billing at our higher hourly rate or continue to pre-purchase time and receive discounted hourly rates for your Laravel website updates.
If you pre-purchase a block of time for your Laravel website maintenance & support, you will be happy to know there are no contracts, there are no hidden fees, the time never expires, and there are no minimum deductions for small requests. Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, checking on whatever Laravel issue was asked, providing some form of feedback, and then logging the task usually takes at least 10 minutes of time. To keep you informed of the time usage on your pre-purchased block of Laravel support services, you will receive a monthly email update letting you know how much time remains on your account.
When talking with prospective Laravel maintenance clients, we are often asked what is considered billable time. You will find the answers to vary greatly within the Laravel support industry. In some situations, you may find a Laravel maintenance company to charge a much higher hourly rate, but not bill out for communication and organization. Likewise, there are Laravel support companies like us, who charge a more affordable hourly rate, but also bill out for most communication and organization. To help provide clarification, let's go over some examples of what we consider billable time when it comes to maintaining and supporting your Laravel application or website.
Here are examples of billable Laravel support services:
Here are examples of non-billable Laravel support services:
WebCitz offers discounted laravel maintenance services for clients interested in retaining our services through a pre-purchased block of time.
Example #1: You are an existing client with a 10-hour block of time ($1,095) on your account. You have a 30-minute phone call with your project manager to discuss tasks, but 15 minutes is spent talking about golf, weather, etc. The task took 40 minutes of work to complete, and didn't involve Laravel or custom programming. In this example, you would have 55 minutes deducted from your 10-hour block of time. The time spent talking about non business-related topics isn't billed.
Example #2: You are an existing client with a 10-hour block of time ($1,095) on your account. You put in a request that requires custom programming to build or modify a unique piece of functionality on your website. The task took 60 minutes of work. In this example, you would have 75 minutes of time deducted from your 10-hour block of time, since custom programming has a 1.25x multiplier of time.
For Laravel application owners interested in proactive website upgrades, composer updates, website backups, performance monitoring, malware cleanup, and 404 monitoring.
Example #1: You are an existing client with a 10-hour block of time ($1,095) on your account and a monthly website management subscription ($125/mo). During the month of website management, our team logged into your website, performed the necessary upgrades, tested your website's functionality, and reported back to you the website was upgraded without any issues. In this situation, no time would be deducted from your 10-hour block of time.
Example #2: The same situation and process as the first example, but while testing the functionality we discover something has broken. In this example, we would spend 15-20 minutes to attempt resolving the issue, at no charge to you. If we are unable to resolve the issue in that time, we would roll back your website to a previous state. From there, we would discuss resolutions with you that would be subject to time deductions from your 10-hour block of time.
For existing website maintenance clients requiring off-hours support, please consider our emergency website service subscriptions.
Example #1: You are an existing client with a 10-hour block of time ($1,095) on your account and a Level 1 SLA subscription ($495/mo). You require assistance on a Saturday afternoon, which isn't a holiday, and the work takes 45 minutes. That 45 minutes of work would be rounded to 60 minutes for the minimum deduction, then a 2x multiplier would be applied. The result would be 2 hours of time deducted from your 10-hour block.
Example #2: You are an existing client with a 10-hour block of time ($1,095) on your account and a Level 1 SLA subscription ($495/mo). You require assistance on a Monday at 2PM CST, which isn't a holiday, and the work takes 45 minutes. You would have 45 minutes deducted from your 10-hour block.
When looking for the best website maintenance teams in the United States, it is important to review each web agency for communication, availability, pricing and client satisfaction. This will help ensure you select a reliable website maintenance company to help with your routine updates, security reviews, and more. Check at how we've been able to help improve websites throughout the United States.