Laravel Maintenance Services & Laravel Help

Supporting Laravel Apps

We don't just build fantastic Laravel apps; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
18+
Onsite Experts (No Outsourcing)
Laravel Services

Hire an Experienced Laravel Support Company

WebCitz has a large, on-site team of Laravel maintenance experts, which means we never outsource Laravel website maintenance services.

This makes our Laravel web maintenance company the perfect choice to provide all your website or app maintenance. The most common types of website maintenance services we provide to Laravel websites include upgrading the Laravel version, running composer updates, managing Laravel Forge access, migrating to a different hosting or VPS solution, fixing code conflicts, updating blade templates, and more!

You'll enjoy working with our development team for your Laravel maintenance services because of the emphasis we put on availability and communication. If you need something simple done the same day, or you have a complex question that is best explained over the phone, you'll have no problem getting in touch with a developer on our Laravel maintenance team to get help!

What is Involved in Maintaining a Laravel Website or Application

We view Laravel web maintenance to be a reactive support service that provides you with the appropriate web developer resources to solve nearly any Laravel website or application problem. There are many examples of Laravel website issues that might require service from a web maintenance agency specializing in Laravel, including:

  • Upgrading your Laravel installation to the latest version.
  • Installing composer updates to improve security and functionality.
  • Adding new web pages as you release new products or services.
  • Rearranging the navigation of your Laravel website.
  • Improving Laravel performance to help you pass Google Core Web Vitals.
  • Taking backups of your Laravel website or application.
  • Modifying the look and feel of your website's design.
  • Fixing site audit issues or Google Search Console coverage problems.
  • Improving SEO by adding structured data, open graph tags, sitemaps, canonical tags, etc.
  • Investigating the cause and providing a solution to any other Laravel website issue.

The previously mentioned services are just a glimpse of what we view as possible Laravel web maintenance services. In fact, website maintenance in Laravel is really anything a web developer or app developer does to your Laravel installation to change it in some manner.

Reactive Laravel Support

The reason we consider Laravel web maintenance to be a reactive service is that most website owners wouldn't want a Laravel developer going into their website and changing things without their knowledge. When you choose to have our Laravel agency maintain your website, we'll be your development team on standby for any request. There are some Laravel website maintenance services we can provide proactively though.

View Laravel Maintenance Pricing

Proactive Laravel Support

Are you tired of keeping your Laravel application updated? Let our web developers take care of your updates!

We have an in-house team of Laravel maintenance experts ready to install Laravel and composer updates on a monthly or bi-weekly schedule!

This service is handled by experienced Laravel developers. First, backups are taken of your application and its database prior to installing the updates. After the updates have been installed, the web developer will review your application's functionality to ensure all is operational. If functionality issues are found, we'll see if we can quickly resolve them without additional cost, otherwise we will roll the updates back and discuss options with you. If everything goes well, your Laravel app will have the latest versions installed and will be better protected against security threats and malware!

View Laravel Management Pricing

Emergency Laravel Support

Do you need the assurance of an experienced Laravel developer being available to work on your application outside of regular business hours? If so, you'll appreciate the benefits of our emergency Laravel support services!

Most of our emergency Laravel support customers operate popular applications or ecommerce storefronts that need extended availability on weekends or holidays. The lost subscriber base or sales revenue from broken functionality or unexpected downtime can be disastrous.

View Emergency Laravel Support Pricing

A Few of Our Laravel Experts

Matt H Taylor D Drew P Dana C Jake F David W

Who Needs Laravel Maintenance

At some point in time, every Laravel installation will require some form of maintenance. The reason is simply that the internet is always changing. Not to worry though, our Laravel maintenance cost isn't overly expensive so it should be affordable for you to maintain your Laravel website or application! Here are some common reasons why a Laravel site or Laravel app might require maintenance services:

  • When a hosting company upgrades their servers, they may remove older versions of PHP that your Laravel website was originally developed to support. When this happens, you need to upgrade Laravel, the composer dependencies, and potentially even fix outdated programming code in your application. This will help ensure your Laravel website supports the newer PHP version. You can't expect custom Laravel functionality programmed in the past to work forever without any improvements.
  • When Laravel releases new versions they eventually must deprecate the old versions so their teams can focus on maintaining the newer codebases. Laravel often uses even version numbers (4, 6, 8, 10, etc) for long term support versions, and odd numbers (5, 7, 9, etc) for short term support versions. This means you will need a Laravel website maintenance expert to upgrade your website to the newer, long term support version of Laravel.
  • When a Laravel website has become a victim of malware, or some other form of malicious activity, the website will need to be reviewed for security exploits and cleaned of malware. This can be a time-consuming activity, and often happens because the website owner wasn't being mindful of the earlier Laravel web maintenance examples.
  • When the content on your Laravel website, which explains your organization, products, or services becomes outdated and needs to be refreshed to help ensure future visitors receive accurate information about your operation. This type of Laravel maintenance is critical to ensuring your website or application is benefiting you.

As you can see, there are many reasons a Laravel website or Laravel application may require maintenance above and beyond the obvious reasons of just wanting to update something. It is important to understand the future needs of your Laravel application when planning budgets and schedules.

How We Perform Laravel Maintenance

We have an experienced Laravel development team who puts forth great effort to understand your maintenance needs, schedule your work in a timely fashion, and follow up with you after the tasks have been completed.

Most web and app maintenance services start with an email from you, the Laravel installation owner. That email is routed into our ticket system and automatically assigned to the project manager on your account. From there, anyone on our team experienced in Laravel can work on the ticket without delay, leading to faster turnaround time and simplified internal communication.

For requests that originate from phone or live chat, a similar process to handling your Laravel website maintenance services unfolds. The support request is entered into our ticket system by the person in the conversation with you, which allows the work order to be routed to the most appropriate and available Laravel developer on our team.

We have 24x7x365 phone and live chat receptionists who will take down your request and create a support ticket to be handled in the order it was received, or according to your service level agreement.

Example Laravel Website and Application Maintenance Service List

We are often asked for detailed examples of Laravel maintenance requests that might come up after the launch of a website or application. Here are several examples of website maintenance services for Laravel installs we've been asked to perform in the past and would be more than happy to provide to you!

Simple Laravel Content Changes

A simple change to your Laravel website might include updating a paragraph on a page, swapping out an image, or adding a new section in your app. These are just normal, routine maintenance tasks on a Laravel website to keep content fresh for both search engines and app users.

Laravel Page Speed Improvements

If your website isn't running as fast as it once was, we can review your Laravel site for hosting issues, caching issues, unoptimized images, console errors, broken links, poor queries, and much more. This will help improve page load times, which are beneficial to user experience and SEO.

Laravel Upgrades & Security Patches

If you operate a Laravel website or application, it is important to keep it updated. This helps improve Laravel security and functionality.

Composer Dependencies

If your Laravel website or application relies on third-party code dependencies, it might be wise to run composer update commands routinely to ensure packages are always up-to-date. This is recommended to be performed on a development installation, not right away on a live install.

Google Search Console Fixes

Did you get a report from Google Search Console telling you about a coverage issue? If so, we can review the coverage issues, fix the problems, and update you on the results. This will help your website's search engine rankings by making Google happy!

Laravel Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on a Laravel web page, whether it be of a local business, ecommerce product or some other common data type.

Laravel Open Graph Tags

Adding Open Graph Tags to Laravel will help search engines better understand your page content and improve the appearance of your Laravel website in social media platforms when people share links to your site.

Adding Google Tag Manager to Laravel

Are you interested in adding Google Tag Manager to your Laravel website to help you manage custom scripts more easily? No problem! We can add Google Tag Manager to your Laravel website and even give you a crash course in using Google Tag Manager.

Implement Conversion Tracking in Laravel

If you are interested in understanding the benefit of an internet marketing campaign, it is important to setup conversion tracking on your Laravel website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Laravel Image Optimization

Are large images slowing down your Laravel website? No problem! We can run your images through an image compression tool!

Setup Live Chat in Laravel

Do you want to try live chat on your Laravel website or application? We can make recommendations on the best live chat systems for your business requirements, install the chat code in Laravel, and configure the design of the widget to match your branding!

Review Laravel Error Logs

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or fix Laravel issues to prevent recurring error messages.

Add reCaptcha to Laravel Forms

If spambots are attacking your Laravel contact forms, we can set up a checkbox reCaptcha or invisible reCaptcha to help minimize unwanted submissions on your contact forms.

Configure Laravel Caching

Are you interested in configuring a caching solution within Laravel? We have experience with native caching within Laravel, as well as leveraging server-side caching solutions on your hosting service.

Setup SMTP Email in Laravel

To help improve email deliverability, we can configure your Laravel installation to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses to Your Laravel Website

Are you being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your Laravel website.

Create Laravel Backups

Do you want to create a backup of your Laravel website or application? We can help you create one-time or scheduled backups that store locally or at an off-site location.

Create Laravel Development or Staging Websites

It is often recommended that you setup a development or staging environment before proceeding with a major Laravel upgrade. If you'd like help creating and managing that Laravel development or staging site, just let us know!

Setup A/B or Multivariate Testing in Laravel

Do you prefer to make Laravel design changes based on statistical data regarding how users interact with your page? If so, we can help you implement A/B testing in Laravel to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects in Laravel

Are you launching a new Laravel website or removing pages from your Laravel website? You should create 301 redirects! We've seen businesses lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files or nginx templates.

Questions to Ask a Laravel Website Maintenance Company

Before signing up for a Laravel maintenance package, it is important to ask the Laravel web maintenance company some questions about how their web and app services work. This will help you get a better idea of the relationship you will have with the Laravel maintenance team before you give them money, provide them Laravel access, and give them complete access to your website for one of their Laravel website maintenance packages. Let's go over some simple questions to ask:

  • How do you handle Laravel website security? Do you run security scans of Laravel installations?
  • What is the turnaround time for Laravel maintenance requests?
  • Do you outsource your Laravel development or maintenance services?
  • What are your Laravel maintenance costs?
  • Do you have minimum deductions or minimum billable expenses for service updates?
  • What are your normal hours of operation?
  • Will you keep me informed about new updates within Laravel?

We find it beneficial to run these questions by any Laravel development company before subscribing to their maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your Laravel application, and the expected turnaround time for important maintenance requests.

Laravel Website Maintenance Plans and Tips

We are often asked for a Laravel maintenance plan by larger companies looking to establish routines and procedures within their IT department. We are happy to help you develop a Laravel website or app maintenance plan to ensure all aspects of your website, application, hosting, SSL certificate, and domain name are routinely checked to ensure optimum performance and uptime.

Here are a list of annual Laravel maintenance tasks to review:

  • Ask your hosting company if they have newer servers you can migrate to.
  • Check if your Laravel application has a new major release that will require an extensive website migration.
  • Attempt to restore a Laravel backup to ensure the data being stored is sufficient for full recovery.
  • Look at competitor websites to see if you are missing out on new functionality for your own customers.
  • Perform a full Laravel security review to ensure nothing has been compromised or left vulnerable.
  • Verify structured data, open graph, and social links are all working properly.
  • Verify the necessity of any 3rd party tracking, live chat, or heat map scripts that are installed.
  • Remove any unnecessary Laravel development or staging websites.

Here are a list of semi-annual Laravel website maintenance tasks to review:

  • Ensure you have access to your domain name and that it isn't expiring soon. This will be helpful when you have to process a domain name renewal.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Ensure you have access to your DNS in case you need to change anything.
  • Check if your SSL certificate will be expiring in the near future.
  • Verify your Laravel backup schedule is working properly.
  • Check if you have an automated image optimization service running.
  • Check if the Laravel website is throwing any console errors.

Here are a list of monthly Laravel website maintenance tasks to review:

  • Check for broken links on your Laravel website, which negatively impact user experience and SEO.
  • Check for Laravel performance issues from recent updates or changes on the website.
  • Check Google Search Console for any coverage issues on the Laravel site.
  • Provide some kind of update to your content to keep your website fresh.
  • Check if there are available Laravel or composer updates available.

The Cost of Laravel Maintenance Service

The starting price for our Laravel maintenance services is $149.38/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $124.38/hour. We also offer Laravel management, starting at $250/month, if you'd like the peace of mind knowing a company is proactively upgrading your ecommerce storefront. For businesses with mission-critical applications and services, we offer emergency Laravel support subscriptions, starting at $495/month, to extend our availability into nights & weekends.

To get started, if you are new to our Laravel support company, we'll need you to pre-purchase a block of time which includes a discount on our hourly rate. If you are an existing client, you are welcome to choose monthly billing at our higher hourly rate or continue to pre-purchase time and receive discounted hourly rates for your Laravel website updates.

If you pre-purchase a block of time for your Laravel website maintenance & support, you will be happy to know there are no contracts, there are no hidden fees, the time never expires, and there are no minimum deductions for small requests. Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, checking on whatever Laravel issue was asked, providing some form of feedback, and then logging the task usually takes at least 10 minutes of time. To keep you informed of the time usage on your pre-purchased block of Laravel support services, you will receive a monthly email update letting you know how much time remains on your account.

Almost All Time Spent on Your Account is Billable

When talking with prospective Laravel maintenance clients, we are often asked what is considered billable time. You will find the answers to vary greatly within the Laravel support industry. In some situations, you may find a Laravel maintenance company to charge a much higher hourly rate, but not bill out for communication and organization. Likewise, there are Laravel support companies like us, who charge a more affordable hourly rate, but also bill out for most communication and organization. To help provide clarification, let's go over some examples of what we consider billable time when it comes to maintaining and supporting your Laravel application or website.

Here are examples of billable Laravel support services:

  • Reading through lengthy emails to understand what is being requested.
  • Preparing responses to lengthy or complex email messages.
  • Helping you figure out your domain name or web hosting provider.
  • Scheduling your website maintenance to be completed by the best team member.
  • Talking with you on the phone about ideas or tasks you want to discuss.
  • Reviewing completed work for quality control purposes.
  • Providing you training on how to handle administrative tasks.
  • Researching unique solutions to difficult questions you present our team.
  • Providing more detailed time usage reports, beyond the automated monthly update email.
  • Helping you figure out email client issues within Microsoft Outlook, Apple Mail, etc.
  • Almost any other task not specifically mentioned in the list below.

Here are examples of non-billable Laravel support services:

  • Talking with you about personal matters, such as the weather, a recent vacation, or a sporting event.
  • Responding to simple email messages that don't require research or lengthy feedback.
  • Handling accounting-related tasks, such as invoice generation, payment confirmations, etc.

Laravel Maintenance Pricing

WebCitz offers discounted laravel maintenance services for clients interested in retaining our services through a pre-purchased block of time.

Invoiced Monthly

$ 119.50/hr*

  • Existing Clients Only
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
  • * 1.25x Time Multiplier for Custom Programming (PHP, JS, React) or Laravel Application Services
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Pre-Purchased Block of Time

As Low As $99.95/hr*

  • Dedicated Account Manager
  • Priority Scheduling
  • No Contracts or Auto-Renewals
  • Time Never Expires
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
  • * 1.25x Time Multiplier for Custom Programming (PHP, JS, React) or Laravel Application Services

Example #1: You are an existing client with a 10-hour block of time ($1,095) on your account. You have a 30-minute phone call with your project manager to discuss tasks, but 15 minutes is spent talking about golf, weather, etc. The task took 40 minutes of work to complete, and didn't involve Laravel or custom programming. In this example, you would have 55 minutes deducted from your 10-hour block of time. The time spent talking about non business-related topics isn't billed.

Example #2: You are an existing client with a 10-hour block of time ($1,095) on your account. You put in a request that requires custom programming to build or modify a unique piece of functionality on your website. The task took 60 minutes of work. In this example, you would have 75 minutes of time deducted from your 10-hour block of time, since custom programming has a 1.25x multiplier of time.

Laravel Management Pricing

For Laravel application owners interested in proactive website upgrades, composer updates, website backups, performance monitoring, malware cleanup, and 404 monitoring.

Monthly Plus

$ 250/mo

  • $2,500 Initial Setup Cost
  • Monthly Laravel Updates, Package Updates, Functionality Testing, 404 Error Reporting, and Performance Review
  • Daily Malware Scan & Removal
  • Automated Offsite Backups
  • Website Uptime Monitoring

Bi-Weekly Plus

$ 375/mo

  • $2,500 Initial Setup Cost
  • Bi-Weekly Laravel Updates, Package Updates, Functionality Testing, 404 Error Reporting, and Performance Review
  • Daily Malware Scan & Removal
  • Automated Offsite Backups
  • Website Uptime Monitoring

Example #1: You are an existing client with a 10-hour block of time ($1,095) on your account and a monthly website management subscription ($125/mo). During the month of website management, our team logged into your website, performed the necessary upgrades, tested your website's functionality, and reported back to you the website was upgraded without any issues. In this situation, no time would be deducted from your 10-hour block of time.

Example #2: The same situation and process as the first example, but while testing the functionality we discover something has broken. In this example, we would spend 15-20 minutes to attempt resolving the issue, at no charge to you. If we are unable to resolve the issue in that time, we would roll back your website to a previous state. From there, we would discuss resolutions with you that would be subject to time deductions from your 10-hour block of time.

Emergency Website Maintenance & Support Pricing

For existing website maintenance clients requiring off-hours support, please consider our emergency website service subscriptions.

Level 1 SLA for After-Hours Emergency Support

$ 495/mo
2X Time Multiplier

  • Emergency Support Available on Nights & Weekends, Excluding Holidays
  • Extends Mon-Fri Developer Availability to 10PM CST
  • Adds Sat-Sun Developer Availability of 8AM-5PM CST
  • Billed at $495/month + 2x Multiplier on Maintenance Hours, with a 1-Hour Minimum Per Request

Level 2 SLA for After-Hours Emergency Support

$ 995/mo
2X Time Multiplier

  • Emergency Support Available on Nights & Weekends, Including Holidays
  • Extends Mon-Fri Developer Availability to 10PM CST
  • Adds Sat-Sun Developer Availability of 8AM-5PM CST
  • Billed at $995/month + 2x Multiplier on Maintenance Hours, with a 1-Hour Minimum Per Request

Example #1: You are an existing client with a 10-hour block of time ($1,095) on your account and a Level 1 SLA subscription ($495/mo). You require assistance on a Saturday afternoon, which isn't a holiday, and the work takes 45 minutes. That 45 minutes of work would be rounded to 60 minutes for the minimum deduction, then a 2x multiplier would be applied. The result would be 2 hours of time deducted from your 10-hour block.

Example #2: You are an existing client with a 10-hour block of time ($1,095) on your account and a Level 1 SLA subscription ($495/mo). You require assistance on a Monday at 2PM CST, which isn't a holiday, and the work takes 45 minutes. You would have 45 minutes deducted from your 10-hour block.

Hear what our customers are saying

Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
USA Laravel Maintenance

When looking for the best website maintenance teams in the United States, it is important to review each web agency for communication, availability, pricing and client satisfaction. This will help ensure you select a reliable website maintenance company to help with your routine updates, security reviews, and more. Check at how we've been able to help improve websites throughout the United States.

Canada Laravel Maintenance

When searching for the best website maintenance teams in Canada, it is important to review each web agency for communication, availability, pricing and client satisfaction.

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