West Virginia Website Maintenance Services

Support for West Virginia Websites

Our team doesn't just build West Virginia websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for West Virginia Companies

We are a web support company with a team of website experts that works from a single location and never outsources West Virginia website maintenance services.

We're the perfect choice for all your West Virginia web support needs, including platform upgrades, page performance improvements, security fixes, and issue resolutions.

Our team puts a lot of emphasis on availability and communication for West Virginia web support customers. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.

Our West Virginia Web Maintenance Plans

We view web maintenance to be a reactive support service that provides your West Virginia business with the appropriate web designer resources to solve nearly any website problem. These are some examples of website concerns that West Virginia web maintenance agencies might fix:

  • Making sure your website's platform is up to date.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Freshen up your blog with new content.
  • Rearranging the navigation menu of your West Virginia website.
  • Improving site speed to help you pass Google Core Web Vitals.
  • Backing up your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Troubleshooting Google Search Console coverage glitches.
  • Improving technical SEO by adding structured data, open graph tags, etc.
  • Providing a solution to any other website problem.

The previously mentioned services are just a glimpse of what we view as possible West Virginia web support plans. In fact, West Virginia web maintenance is basically anything a web designer or digital advertiser does to your site.

Our website maintenance and support company is happy to provide Bridgeport, Charleston, and Morgantown with fast website support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for West Virginia Web Maintenance

Our website maintenance packages start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.

By obtaining a web maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.

Please bear in mind that it's unusual for us to receive tasks that require less than 10 minutes to finish, as the task review process, response to emails or phone calls, feedback, and logging typically take up at least 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased website maintenance retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our West Virginia Website Management Packages

Are you tired of receiving constant upgrade warnings? Are you anxious about the potential for website downtime? With proactive website management, our web development team can address both of your worries!

Here is a summary of what our website management plans entail:

1.) Proactive Website Upgrades

With our in-house team of website experts, we are capable of performing platform updates, template updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!

  1. Backup: To begin, we create backups of both your site files and database.
  2. Update: Following that, we manually install any upgrades that are available for your website.
  3. Site Testing: After installing the upgrades, we verify your website for any concerns.
  4. Wrap Up: Successful updates will enhance your website's protection against malware and security threats! If the updates are not successful, we will collaborate on the next course of action.

2.) Remote File & Database Backups

To help mitigate the risk of data loss, we maintain remote backups of both your website and database.

3.) Site Uptime Monitoring

We keep an eye on your site for service outages through our uptime monitoring system.

An alert will be dispatched to our website designers if your website goes down, enabling us to examine the issue.

Pricing for West Virginia Website Management

We provide website management plans with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for West Virginia Websites

We have a diverse team of web designers and web developers, for West Virginia small businesses, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Therefore, we tend to only maintain West Virginia websites on these platforms:

Example Website Support Service List for West Virginia Organizations

We are often asked for detailed examples of West Virginia web maintenance requests that might come up after the launch of a website. We've performed these West Virginia web support services in the past and would be happy to do it for you too!

Basic West Virginia Website Edits

Changes to your West Virginia website could be as basic as updating a paragraph, swapping images, or adding a new page. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.

West Virginia Page Speed Improvements

If your West Virginia website isn't running as fast as it once was, we can review your site for hosting glitches, caching errors, unoptimized images, browser errors, broken links, poor queries, and much more. This will help improve page load times, which are beneficial to UX and search engine optimization.

Platform Updates / Security Fixes

If your West Virginia website is running on a content management system, like WordPress, it is important to keep the platform updated. Upgrades help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Updates

It's important to upgrade plugins and extensions on your West Virginia website if they were developed and maintained by a third-party. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.

Fixing Search Console Issues

Has Google Search Console told you there's a coverage problem? If so, we'll look at the coverage problems, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout West Virginia and beyond!

Implement Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local organization in West Virginia, and ecommerce product or some other common data type.

Implement Open Graph on Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your West Virginia organization.

Add Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? That won't be a problem! We can add Google Tag Manager to your West Virginia website and even give you a crash course in using Google Tag Manager.

Setup Conversion Tracking

It's important to setup conversion tracking for your West Virginia website if you want to understand the benefits of website marketing. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.

Image Compression (Optimization)

Is your West Virginia website slow because of large images? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Add Live Chat

Do you want to try live chat on your website? If you'd like us to recommend the best live chat system for your West Virginia business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Log Files

Do you have a lot of error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform issues to prevent recurring error messages.

Reduce Spam with reCaptcha

We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your West Virginia website.

Install a Caching Plugin

Looking to install a caching plugin on your West Virginia website, but not sure how to configure it? We can help you figure out which caching plugins to install and configure on your website!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and site platform to send emails through an SMTP account instead of PHP mail.

IP Address Restrictions

Is your West Virginia website being bombarded with fake orders, contact submissions or live chats from a specific network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Create Website Backups

Is it time to make a backup of your West Virginia website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Testing Website

Before you do a major update or extension installation, it's a good idea to setup a development or staging site. Whenever you need help with creating and managing your development site, just let us know!

Create A/B Testing Rules

Are you a fan of making West Virginia website development changes based on statistical data? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Do you have a new website or are you removing pages? You should create 301 redirects for your West Virginia website. Having broken pages will cost your West Virginia business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Train You on Your Website

Do you need help learning how to make tweaks to your West Virginia website? If your West Virginia site was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask West Virginia Website Maintenance Agencies

Before signing up for any West Virginia website support package, it is important to ask the West Virginia web maintenance agency some questions about how their services work. By doing this, you'll be able to better understand your relationship with the West Virginia website maintenance team before you give them money or give them access to your site. Here are some simple questions to ask:

  • Can you tell me how you handle website security? Do you run website security scans for businesses?
  • When can I expect an average West Virginia website support request to be completed?
  • Are you outsourcing your West Virginia web maintenance services?
  • What are your West Virginia website maintenance costs?
  • Do you have minimum deductions or minimum billable expenses for West Virginia site updates?
  • Can you tell me what your normal business hours are?
  • Will you keep me informed about new upgrades within my platform?

If you ask these questions to West Virginia website services firms, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

West Virginia Website Support Packages and Tips

We are often asked for a web maintenance plan by larger companies in and around West Virginia looking to establish routines and procedures within their IT department. Whether it's your website, hosting, or domain name, we'll make sure your West Virginia small business has a web support plan to ensure optimum performance.

Yearly West Virginia web maintenance work

  • Message your web hosting company to see if they have upgraded servers you can switch your website to for faster page speed.
  • Check if your website platform is releasing a major update in the near future which will require a major overhaul of your website.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Look at competitor websites (even those outside of West Virginia) to see if you are missing out on new functionality for your own customers.
  • Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
  • Make sure structured data, open graph, and social media links are working.
  • Verify the necessity of any external tracking, live chat, or heat map scripts that are installed.
  • Take down any unnecessary development or staging sites.

Semi-annual West Virginia web maintenance tasks

  • Make sure you have access to your domain name and it's not about to expire. When you must renew your domain name, this will come in handy.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Make sure you have access to your DNS.
  • Make sure your SSL certificate isn't expiring soon.
  • Make sure you have remote backups outside West Virginia and that your website backup schedule is working.
  • If you have an automated image optimization service, verify it is working properly.
  • Make sure the site doesn't throw any browser errors.

Monthly West Virginia web maintenance work

  • Check for broken links on your website, which negatively impact UX and search engine optimization.
  • Check your website for performance issues after recent upgrades or changes.
  • Check Google Search Console for any coverage concerns.
  • Update some of your service pages or blog articles to keep your website fresh.
  • Check if there are available platform or extension updates.

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Website Maintenance Services throughout West Virginia

If you've been looking for experienced web maintenance and support agencies serving major cities throughout West Virginia, we'll be the website maintenance team you want to contact. Our web support specialists frequently offer web maintenance and help in Bridgeport, Charleston, or Morgantown throughout West Virginia. From easy website upgrades and platform updates, to website training and emergency support, our website maintenance firm will have you covered!

When looking for website professionals to handle web maintenance and support in smaller cities throughout West Virginia, we still hope you'll consider our website support packages. We have a full staff of dedicated website professionals ready to help West Virginia-area organizations. Whether your business is located in Dunbar, Elkins, Kabletown, Middletown, Nitro, Pea Ridge, Princeton, Shepherdstown, or a different city, our web maintenance firm will be ready to help with all your West Virginia web support plans!

Hear what our customers are saying

Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
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