Our team doesn't just build West Virginia websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a web support company with a team of website experts that works from a single location and never outsources West Virginia website maintenance services.
We're the perfect choice for all your West Virginia web support needs, including platform upgrades, page performance improvements, security fixes, and issue resolutions.
Our team puts a lot of emphasis on availability and communication for West Virginia web support customers. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.
We view web maintenance to be a reactive support service that provides your West Virginia business with the appropriate web designer resources to solve nearly any website problem. These are some examples of website concerns that West Virginia web maintenance agencies might fix:
The previously mentioned services are just a glimpse of what we view as possible West Virginia web support plans. In fact, West Virginia web maintenance is basically anything a web designer or digital advertiser does to your site.
Our website maintenance and support company is happy to provide Bridgeport, Charleston, and Morgantown with fast website support services.
Our website maintenance packages start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.
By obtaining a web maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.
Please bear in mind that it's unusual for us to receive tasks that require less than 10 minutes to finish, as the task review process, response to emails or phone calls, feedback, and logging typically take up at least 10 minutes.
Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased website maintenance retainer, ensuring that you stay aware of your usage.
Are you tired of receiving constant upgrade warnings? Are you anxious about the potential for website downtime? With proactive website management, our web development team can address both of your worries!
Here is a summary of what our website management plans entail:
With our in-house team of website experts, we are capable of performing platform updates, template updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!
To help mitigate the risk of data loss, we maintain remote backups of both your website and database.
We keep an eye on your site for service outages through our uptime monitoring system.
An alert will be dispatched to our website designers if your website goes down, enabling us to examine the issue.
We provide website management plans with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs website updates.
We have a diverse team of web designers and web developers, for West Virginia small businesses, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Therefore, we tend to only maintain West Virginia websites on these platforms:
In the past, we provided website maintenance and support for Joomla and Magento platforms of West Virginia small businesses. However, we chose to move away from those platforms to allow our website maintenance consultants to focus more heavily on training and support within the other systems.
We are often asked for detailed examples of West Virginia web maintenance requests that might come up after the launch of a website. We've performed these West Virginia web support services in the past and would be happy to do it for you too!
Changes to your West Virginia website could be as basic as updating a paragraph, swapping images, or adding a new page. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.
If your West Virginia website isn't running as fast as it once was, we can review your site for hosting glitches, caching errors, unoptimized images, browser errors, broken links, poor queries, and much more. This will help improve page load times, which are beneficial to UX and search engine optimization.
If your West Virginia website is running on a content management system, like WordPress, it is important to keep the platform updated. Upgrades help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to upgrade plugins and extensions on your West Virginia website if they were developed and maintained by a third-party. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.
Has Google Search Console told you there's a coverage problem? If so, we'll look at the coverage problems, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout West Virginia and beyond!
Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local organization in West Virginia, and ecommerce product or some other common data type.
Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your West Virginia organization.
Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? That won't be a problem! We can add Google Tag Manager to your West Virginia website and even give you a crash course in using Google Tag Manager.
It's important to setup conversion tracking for your West Virginia website if you want to understand the benefits of website marketing. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.
Is your West Virginia website slow because of large images? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!
Do you want to try live chat on your website? If you'd like us to recommend the best live chat system for your West Virginia business, install the tracking code, and customize the design for your branding, we can do it!
Do you have a lot of error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform issues to prevent recurring error messages.
We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your West Virginia website.
Looking to install a caching plugin on your West Virginia website, but not sure how to configure it? We can help you figure out which caching plugins to install and configure on your website!
To help improve email deliverability, we can configure your contact form and site platform to send emails through an SMTP account instead of PHP mail.
Is your West Virginia website being bombarded with fake orders, contact submissions or live chats from a specific network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.
Is it time to make a backup of your West Virginia website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
Before you do a major update or extension installation, it's a good idea to setup a development or staging site. Whenever you need help with creating and managing your development site, just let us know!
Are you a fan of making West Virginia website development changes based on statistical data? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Do you have a new website or are you removing pages? You should create 301 redirects for your West Virginia website. Having broken pages will cost your West Virginia business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make tweaks to your West Virginia website? If your West Virginia site was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!
Before signing up for any West Virginia website support package, it is important to ask the West Virginia web maintenance agency some questions about how their services work. By doing this, you'll be able to better understand your relationship with the West Virginia website maintenance team before you give them money or give them access to your site. Here are some simple questions to ask:
If you ask these questions to West Virginia website services firms, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
We are often asked for a web maintenance plan by larger companies in and around West Virginia looking to establish routines and procedures within their IT department. Whether it's your website, hosting, or domain name, we'll make sure your West Virginia small business has a web support plan to ensure optimum performance.
If you've been looking for experienced web maintenance and support agencies serving major cities throughout West Virginia, we'll be the website maintenance team you want to contact. Our web support specialists frequently offer web maintenance and help in Bridgeport, Charleston, or Morgantown throughout West Virginia. From easy website upgrades and platform updates, to website training and emergency support, our website maintenance firm will have you covered!
When looking for website professionals to handle web maintenance and support in smaller cities throughout West Virginia, we still hope you'll consider our website support packages. We have a full staff of dedicated website professionals ready to help West Virginia-area organizations. Whether your business is located in Dunbar, Elkins, Kabletown, Middletown, Nitro, Pea Ridge, Princeton, Shepherdstown, or a different city, our web maintenance firm will be ready to help with all your West Virginia web support plans!