Denver Website Maintenance Services

What is Involved in Maintaining Denver, CO Websites

We see website maintenance as a reactive support service where we provide your Denver business with the right web developer resources to fix just about any problem. These are some examples of website issues that Denver web maintenance firms might fix:

• Updating your website platform.
• Updating apps and plugins to make them safer and more functional.
• Adding new web pages as you release new information.
• Writing new blog content to help you stay fresh.
• Rearranging your Denver site's navigation menu.
• Making your page faster to pass Google Core Web Vitals.
• Backing up your website's files and databases.
• Making your website look and feel better.
• Troubleshooting Google Search Console coverage issues.
• Enhancing technical SEO with structured data, open graph tags, etc.
• Providing solutions to other website problems.

These are just a few of the Denver web support services we offer. In fact, Denver website support is basically anything a web developer or digital marketer does to your website.

Reactive Denver Website Support

Most Denver website owners wouldn't want a web developer messing around with their site without their permission. That's why we consider web maintenance a reactive service. You can count on our agency to keep your Denver website running smoothly. However, we can provide some proactive website maintenance services for your Denver website.

View Denver Website Maintenance Pricing

Proactive Denver Website Support

We're happy to help website owners in Denver who need proactive website upkeep! We can take care of platform upgrades, app/extension updates, website backups, performance monitoring, and broken link monitoring as part of our proactive website management service.

View Denver Website Management Pricing

If you live in Denver, you probably love the Denver Broncos football team. Go Denver Broncos! In addition to supporting Denver-area websites, our web support agency also offers Arvada, Aurora, Boulder, Castle Rock, Centennial, Colorado Springs, Fort Collins, Grand Junction, Greeley, Highlands Ranch, Lakewood, Longmont, Loveland, Montrose, Pueblo, Thornton, and Westminster small businesses and large corporations help with their websites.

Who Needs Web Maintenance in Denver, CO

There will come a time when every Denver website needs some sort of maintenance. It's just that the internet changes all the time. However, we don't charge a lot for Denver website maintenance, so you'll be able to afford it! Website maintenance in Denver might be needed for these reasons:

• When a hosting provider upgrades their servers, they may remove older versions of PHP that your Denver website was originally developed to support. When this happens, you need to refactor your application or upgrade to a newer framework that supports the newer PHP version. There's no way you can expect custom web functionality to work forever.
• Content management systems or ecommerce platforms eventually deprecate old versions so their teams can focus on the new ones. Magento 1.x store owners recently had to migrate to Magento 2.x or an alternative ecommerce platform because Magento 1.x had reached "End of Life" status and wouldn't be maintained or updated. Because of that, Magento 1.x ecommerce businesses in Denver were suddenly looking for an ecommerce developer to help migrate their website to a supported platform.
• Whenever a website owner falls victim to malware or some other form of malicious activity, the website needs to be cleaned of malware and reviewed for security exploits. This is time-consuming, and often happens when the website owner isn't paying attention to the first two web support examples.
• You need to refresh your Denver website content when it's outdated or doesn't explain your organization, products, or services well enough for future visitors. Maintaining your Denver website is key to making sure it's working for you.

Above and beyond just updating something, there are plenty of reasons why a website might need maintenance. It is important to understand the future needs of your Denver business when planning budgets and schedules for website maintenance and support.

How We Perform Denver, CO Website Support

It's our job to understand your web maintenance needs, schedule your work in a timely fashion, and follow up with your Denver business after the work is done.

Most Denver web maintenance services start with an email from the website owner. Your email gets routed to our ticket system and automatically gets assigned to your project manager. Anyone on our team can work on the ticket without delay, resulting in faster turnaround time.

The process for Denver website maintenance services that come from phone or chat is similar. The support request is entered into our ticket system by the person in the conversation with you, which allows the work order to be routed to the most appropriate web developer on our team.

Example Web Support Service List for Denver, CO Businesses

After the launch of a website, we're often asked for detailed examples of Denver website support requests. We've performed these Denver web maintenance services in the past, and would be happy to do it for you too!

Simple Denver Website Updates

Your Denver website might need a paragraph updated, an image changed, or a new page added. This is just normal, routine website maintenance to keep content fresh for both search engines and visitors.

Denver Page Speed Improvements

Let us check your Denver website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. User experience and SEO will both benefit from better page load times.

Platform Updates / Security Fixes

Keeping your Denver website's content management system updated is important if it's running on WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Extension / Plugin Updates

It's important to update your Denver website's plugins and extensions to reflect the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality issues.

Fixing Search Console Issues

Did you get a report from Google Search Console telling you about a coverage issue? If so, we'll look at the coverage issues, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Denver and beyond!

Add Structured Data

Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Denver business, or an ecommerce product.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Implement Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? Not a problem! We'll happily install Google Tag Manager on your Denver website and teach you how to use it.

Setup Conversion Tracking

It's important to setup conversion tracking for your Denver website if you want to understand the benefits of online advertising. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or paid ads.

Image Compression (Optimization)

Is your Denver website slow because of large images? That won't be a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!

Integrate a Live Chat

Do you want to try live chat on your website? If you'd like us to recommend the best live chat system for your Denver business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Logs for Issues

Do you have a lot of error_log files on your hosting account? If you're getting recurring error messages, we can update programming code or fix platform issues.

Reduce Spam with reCaptcha

To reduce unwanted submissions on your Denver website, we can setup an invisible or checkbox reCaptcha.

Install a Caching Plugin

Interested in installing a caching plugin for your Denver website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!

Setup SMTP Email

If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.

Restrict Malicious IP Addresses

Is your Denver website getting fake orders, contact submissions, or live chats? If you want to protect your website from malicious traffic, we can help by implementing IP restrictions.

Create Website Backups

Do you want to create a backup of your Denver website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Denver web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Denver website. We've seen businesses in and around Denver lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Denver website? If your Denver site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

The Platforms We Maintain for Denver, CO Websites

With years of experience developing websites for Denver businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for Denver websites:

• Denver WordPress Web Support
• Denver WooCommerce Website Support
• Denver Shopify Web Maintenance

We've managed Joomla and Magento platforms for Denver businesses in the past. The reason we moved away from those platforms was to let our web maintenance experts focus more on training and support.

Questions to Ask Denver, CO Website Maintenance Firms

Ask the Denver website support company some questions about their services before you sign up for a package. By doing this, you'll be able to better understand your future experience with their professional Colorado website maintenance services before you submit payment or provide website access. You can ask these simple questions:

• What kind of security do you have on your site? Do you scan client websites for security?
• When can I expect an average Denver web support request to be completed?
• Do you outsource your Denver website support services?
• How much might it cost to maintain an average Denver website?
• Are there any minimum deductions or minimum billable expenses for Denver website updates?
• Can you tell me what your normal business hours are?
• How will I know about new updates to my platform?

If you ask these questions to a Denver website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Denver, CO Web Maintenance Plans and Tips

Companies in and around Denver often ask us for a website maintenance plan to establish routines and procedures. Whether it's your website, hosting, or domain name, we'll make sure your Denver business has a web support plan to ensure optimum performance.

Read through this list of annual Denver website support tasks to consider:

• Check if your web hosting provider has newer servers that your account can be migrated to.
• Check if your website platform is releasing a major upgrade in the near future which will require a major overhaul of your website.
• Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Denver.
• Take a look at the websites of your competitors (even those outside Denver) to see if you're missing out on anything.
• Ensure your website is secure by performing a full security review.
• Make sure structured data, open graph, and social links are working.
• Check if any 3rd party tracking, live chat, or heat map scripts are installed but no longer necessary.
• Take down any unnecessary development or staging sites.

Read through this list of semi-annual Denver web maintenance tasks to review:

• Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
• Check that your hosting account isn't about to expire and you can access it.
• Make sure you have access to your DNS.
• Check if your SSL certificate will be expiring in the near future.
• Make sure you have remote backups outside Denver and that your website backup schedule is working.
• If you have an automated image optimization service, verify it is working properly.
• See if there are any console errors on the website.

Check out this list of monthly Denver website maintenance tasks to consider:

• Look for broken links on your website, which hurts SEO and user experience.
• Make sure your website isn't having performance issues after recent updates.
• See if there's anything wrong being reported within Google Search Console.
• Keep your website fresh by updating your content within one of your service pages or blog articles.
• Take a look at your website platform and extensions for any available updates.

The Cost of Web Support Service in Denver, CO

The starting price for our Denver website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour. We also offer website management for Denver websites, starting at $50/month, if you'd like the peace of mind knowing a company is proactively upgrading your site.

To get started, if you are new to our web maintenance company, we'll need you to pre-purchase a block of time which includes a discount on our hourly rate. If you are an existing client in Denver, you are welcome to choose monthly billing at our higher hourly rate or continue to pre-purchase time and receive discounted hourly rates for your website updates.

If you pre-purchase a block of time for your Denver web maintenance services, you will be happy to know there are no contracts, there are no hidden fees, the time never expires, and there are no minimum deductions for small website update requests. Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, checking on whatever was asked, providing some form of feedback, and then logging the task usually takes at least 10 minutes of time. To keep you informed of the time usage on your pre-purchased block of web maintenance time, you will receive a monthly email update letting you know how much time remains on your account.

What is Considered Billable Time?

When talking with prospective Denver website maintenance clients, we are often asked what is considered billable time. You will find the answers to vary greatly within the website support industry. In some situations, you may find a website maintenance company in Denver to charge a much higher hourly rate, but not bill out for communication and organization. Likewise, there are website support companies in Denver who charge a more affordable hourly rate, but also bill out for most communication and organization. This is the approach we take. To help provide clarification, let's go over some examples of what we consider billable time when it comes to maintaining and supporting your Denver website.

Here are examples of what is considered billable time:

• Reading through lengthy emails to understand what is being requested.
• Preparing responses to lengthy or complex email messages.
• Helping you figure out your domain name or web hosting provider.
• Scheduling your website maintenance to be completed by the best team member.
• Talking with you on the phone about ideas or tasks you want to discuss.
• Reviewing completed work for quality control purposes.
• Providing you training on how to handle administrative tasks.
• Researching unique solutions to difficult questions you present our team.
• Providing more detailed time usage reports, beyond the automated monthly update email.
• Helping you figure out email client issues within Microsoft Outlook, Apple Mail, etc.
• Almost any other task not specifically mentioned in the list below.

Here are examples of what is not considered billable time:

• Talking with you about personal matters, such as the weather, a recent vacation, or a sporting event.
• Responding to simple email messages that don't require research or lengthy feedback.
• Handling accounting-related tasks, such as invoice generation, payment confirmations, etc.