Covington, KY Website Maintenance Services

Our Covington, KY Website Maintenance Services

Web maintenance is a reactive support service that connects you with the right website developer to fix nearly any website issue. There are many examples of website problems that might require service from Covington website support firms, including:

• Making sure your website's platform is up to date.
• Installing app or plugin updates to improve security and functionality.
• Adding new web pages as you release new information.
• Staying fresh with new blog content.
• Rearranging your Covington site's navigation menu.
• Improving page speed to help you pass Google Core Web Vitals.
• Take backups of your website's files and databases.
• Changing the look and feel of your website.
• Troubleshooting Google Search Console coverage concerns.
• Improving technical search engine optimization by adding structured data, open graph tags, etc.
• Providing solutions to other website issues.

These are just a few of the Covington web support services we offer. In fact, Covington website support is really anything a web developer or digital marketer does to your website to change it in some manner.

In addition to supporting Covington-area websites, our web support agency also offers Ashland, Henderson, Lexington, and Louisville small businesses and large corporations help with their websites.

Pricing for Covington, KY Web Maintenance

Our website maintenance services start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please note that it's uncommon for tasks to take less than 10 minutes, as reviewing emails or taking phone calls, completing the request, giving feedback, and logging the task generally takes around 10 minutes or more.

To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Our Covington, KY Website Management Services

Are you getting annoyed by constant notifications regarding available updates? Worried about website downtime? Our web development team can tackle both concerns through active website management, allowing you to rest easy!

Here is a list of what is included in our website management plans:

1.) Proactive WordPress Upgrades

Our in-house team of website specialists is available to perform platform, theme, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!

1. Site Backup: We kick things off by backing up your website's files and database.
2. Install Updates: Next, we manually install any available updates on your website.
3. Test: Our next step involves testing your website for any potential concerns following the installation of upgrades.
4. Finalize the Work: Successfully completing the updates will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

2.) Remote Storage of Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Site Uptime Monitoring

Our uptime monitoring system enables us to keep tabs on your website for any potential service outages.

If your website goes down, an alert will be sent to our website developers to allow us to investigate the issue.

Pricing for Covington, KY Website Management

You can select between monthly or quarterly options for our site management plans. This allows you to choose how often our team processes remote backups and installs available website updates.

The Platforms We Maintain for Covington, KY Websites

For Covington small businesses, we have a team of web designers and web developers who have experience with multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Therefore, we tend to only maintain Covington websites on these platforms:

• Covington WordPress Website Maintenance
• Covington WooCommerce Web Support
• Covington Shopify Website Support

As a web maintenance agency, we used to maintain and support Joomla and Magento websites for Covington-area small businesses. However, we chose to move away from those platforms to allow our web support specialists to focus more heavily on training and support within the other systems.

Example Web Maintenance Service List for Covington, KY Companies

We're often asked for examples of Covington web support requests after a website launches. Here are several examples of Covington web maintenance services we've been asked to perform in the past and would be more than happy to provide to you!

Basic Covington Website Changes

A simple change to your Covington website might include updating a paragraph on a page, swapping out an image, or adding a new page. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.

Covington Site Performance Improvements

Let us check your Covington website for hosting, caching, image optimization, browser errors, broken links, poor database queries, and other potential glitches that might be impacting your page speed. This will help improve page load times, which are beneficial to user experience and SEO.

Platform Upgrades / Security Updates

It's important to keep your Covington website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Updates

It's important to upgrade your Covington website's plugins and extensions to reflect the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality issues.

Google Search Console Fixes

Has Google Search Console told you there's a coverage problem? If so, we can review the coverage problems, fix the concerns, and update you on the results. Make Google happy, and you'll rank higher throughout Covington and beyond!

Add Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local area business in Covington, and ecommerce product or some other common data type.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Add Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? No problem at all! We can add Google Tag Manager to your Covington website and even teach you how to use it.

Implement Conversion Tracking

It's important to setup conversion tracking for your Covington website if you want to understand the benefits of website advertising. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Image Compression (Optimization)

Do you have a Covington website that's slow because of large images? That won't be a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Integrate a Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Covington business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Log Files

Are your error_log files big? If you're getting recurring error messages, we can update programming code or fix platform problems.

Integrate reCaptcha on Contact Forms

We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your Covington site.

Setup a Caching Plugin

Looking to install a caching plugin on your Covington website, but not sure how to configure it? We can recommend caching plugins, or we can install and configure them for you!

Send Website Emails Over SMTP

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict Malicious IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Create Website Backups

Would you like a backup of your Covington website? Backups can be performed one-time, or scheduled at specific intervals, and stored locally or offsite.

Create a Development Website

Before you do a major upgrade or extension installation, it's a good idea to setup a development or staging site. If you'd like help creating and managing that development / staging site, just let us know!

Create A/B Testing Rules

Would you like to make changes to your Covington website based on statistical data? We can help you run A/B testing to help you decide which design or content layouts are best.

Create 301 Redirects

Have you launched a new website or removed pages? You will want to create 301 redirects for your Covington website to prevent broken pages from hurting your search engine optimization. Having broken pages will cost your Covington organization a lot of organic traffic if they aren't fixed with 301 redirects. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Offer Website Training

Do you need help learning how to make modifications to your Covington website? If your Covington website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

Questions to Ask Covington, KY Website Support Firms

If you're thinking about signing up for any Covington web maintenance package, make sure you ask the company how their services work. This will help you get a better idea of the experience you will have with their professional Kentucky web support services before you submit payment and provide website access. Here are some easy questions to ask:

• How do you handle website security? Do you run security scans of customer websites?
• When can I expect an average Covington website support request to be completed?
• Is your Covington web maintenance outsourced?
• How much might it cost to maintain an average Covington website?
• Do you have minimum deductions or minimum billable expenses for Covington website updates?
• At what times of the day are you working and able to take our maintenance requests?
• When there are new upgrades on my platform, will you let me know?

If you ask these questions to a Covington site services agency, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.

Covington, KY Website Maintenance Services and Tips

Larger companies in and around Covington often ask us for a website support plan. We are happy to help your Covington organization develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Yearly Covington web support duties

• Ask your web hosting firm if they have newer servers you can migrate to.
• Check if your website platform is releasing a major upgrade in the near future which will require a major overhaul of your website.
• Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides Covington.
• Take a look at the websites of your competitors (even those outside Covington) to see if you're missing out on anything.
• Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
• Ensure that structured data, open graph, and social links are all working.
• Remove any unnecessary external tracking, live chat, or heat map scripts that may have been installed in the past.
• Take down any unnecessary development or staging sites.

Semi-annual Covington website support tasks

• Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
• Check that your hosting account isn't about to expire and you can access it.
• Ensure you have access to your DNS in case you need to change anything.
• Make sure your SSL certificate isn't expiring soon.
• Verify your website backup schedule is working properly, and you have remote backups outside of Covington.
• If you have an automated image optimization service, verify it is working properly.
• See if there are any console errors on the website.

Monthly Covington web maintenance tasks

• Check for broken links on your website, which negatively impact user experience and SEO.
• Make sure your website isn't having performance errors after recent upgrades.
• See if there's anything wrong being reported within Google Search Console.
• Update some of your service pages or blog articles to keep your website fresh.
• Check if there are available platform or extension updates.

800-796-8263 Email Us