Monroe, LA Website Maintenance Services

What is Involved in Maintaining Monroe, LA Websites

We see web maintenance as a reactive support service where we provide your Monroe business with the right web developer resources to fix just about any problem. There are many examples of website issues that might require service from Monroe website maintenance agencies, including:

• Updating your website platform.
• Installing app or plugin updates to improve security and functionality.
• Adding new web pages as you release new products or services.
• Freshen up your blog with new content.
• Rearranging your Monroe site's navigation menu.
• Making your page faster to pass Google Core Web Vitals.
• Backing up your website's files and databases.
• Changing the look and feel of your website.
• Troubleshooting Google Search Console coverage issues.
• Improving technical SEO by adding structured data, open graph tags, etc.
• Providing solutions to other website problems.

The previously mentioned services are just a glimpse of what we view as possible Monroe website support services. In fact, Monroe web maintenance is really anything a web developer or digital marketer does to your website to change it in some manner.

Reactive Monroe Website Support

Most Monroe website owners wouldn't want a web developer messing around with their site without their permission. That's why we consider web maintenance a reactive service. You can count on our company to keep your Monroe website running smoothly. However, we can provide some proactive web support services for your Monroe website.

View Monroe Website Maintenance Pricing

Proactive Monroe Website Support

We're happy to help website owners in Monroe who need proactive website upkeep! There are several website support services, including platform upgrades, app / extension updates, website backups, performance monitoring, and broken link monitoring, that our website maintainers can handle in a proactive manner.

View Monroe Website Management Pricing

If you live in Monroe, you probably love the Louisiana–Monroe Warhawks basketball team. Go Louisiana–Monroe Warhawks! In addition to supporting Monroe-area websites, our web maintenance firm also offers Alexandria, Baton Rouge, Kenner, Lafayette, Metairie, New Orleans, Shreveport, and Slidell small businesses and large corporations help with their websites.

Who Needs Web Support in Monroe, LA

There will come a time when every Monroe website needs some sort of maintenance. The reason is simply that the internet is always changing. However, we don't charge a lot for Monroe website support, so you'll be able to afford it! Here are some common reasons why a website in Monroe might require web maintenance services:

• When a hosting company upgrades their servers, they may remove older versions of PHP that your Monroe website was originally developed to support. That means you'll have to refactor your app or upgrade to a newer framework that supports the latest PHP release. There's no way you can expect custom web functionality to work forever.
• Content management systems or ecommerce platforms eventually deprecate old versions so their teams can focus on the new ones. Magento 1.x store owners recently had to migrate to Magento 2.x or an alternative ecommerce platform because Magento 1.x had reached "End of Life" status and wouldn't be maintained or updated. As a result, Magento 1.x ecommerce businesses in Monroe were looking for ecommerce developers to help migrate their websites.
• Whenever a website owner falls victim to malware or some other form of malicious activity, the website needs to be cleaned of malware and reviewed for security exploits. This can be a time-consuming activity, and often happens because the website owner wasn't being mindful of the first two web maintenance examples, listed above.
• You need to refresh your Monroe website content when it's outdated or doesn't explain your organization, products, or services well enough for future visitors. This type of website maintenance is critical to ensuring your Monroe website is benefiting you.

As you can see, there are many reasons a website may require maintenance above and beyond the obvious reasons of just wanting to update something on the website. Plan your budget and schedules for website support and maintenance based on your Monroe business's potential future needs.

How We Perform Monroe, LA Web Support

It's our job to understand your website support needs, schedule your work in a timely fashion, and follow up with your Monroe business after the work is done.

Most web maintenance services start with an email from you, the owner of the Monroe website. Your email gets routed to our ticket system and automatically gets assigned to your project manager. From there, anyone on our team can work on the ticket without delay, leading to faster turnaround time and simplified internal communication.

For requests that originate from phone or live chat, a similar process to handling your Monroe website maintenance services unfolds. A support request is entered into our ticket system by the person in the conversation with you, so the work order can be routed to the right web developer.

Example Web Support Service List for Monroe, LA Businesses

After the launch of a website, we're often asked for detailed examples of Monroe website support requests. Here are several examples of Monroe web maintenance services we've been asked to perform in the past and would be more than happy to provide to you!

Simple Monroe Website Updates

A simple change to your Monroe website might include updating a paragraph on a page, swapping out an image, or adding a new page. These are just normal, routine web maintenance tasks to keep content fresh for both search engines and visitors.

Monroe Website Speed Improvements

Let us check your Monroe website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. User experience and SEO will both benefit from better page load times.

Platform Updates / Security Fixes

It's important to keep your Monroe website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Updates

It's important to update your Monroe website's plugins and extensions to reflect the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.

Google Search Console Fixes

Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Monroe and beyond!

Add Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Monroe business, or an ecommerce product.

Add Open Graph Tags on Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? No problem at all! We'll happily install Google Tag Manager on your Monroe website and teach you how to use it.

Setup Conversion Tracking

It's important to setup conversion tracking for your Monroe website if you want to understand the benefits of online advertising. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.

Image Compression (Optimization)

Are large images slowing down your Monroe website? That won't be a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Setup Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Monroe business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Logs for Issues

Do you have a lot of error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.

Reduce Spam with reCaptcha

If spambots are attacking your Monroe website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Install a Caching Plugin

Are you interested in installing a caching plugin in your Monroe website, but not sure how to properly configure the settings for best website performance? We can help recommend caching plugins, or just install and configure them for you!

Send Website Emails Over SMTP

If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.

Restrict Malicious IP Addresses

Is your Monroe website getting fake orders, contact submissions, or live chats? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Create Website Backups

Do you want to create a backup of your Monroe website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Monroe web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Monroe website. We've seen businesses in and around Monroe lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Monroe website? If your Monroe site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

The Platforms We Maintain for Monroe, LA Websites

With years of experience developing websites for Monroe businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Monroe websites:

• Monroe WordPress Website Maintenance
• Monroe WooCommerce Web Support
• Monroe Shopify Website Support

We've managed Joomla and Magento platforms for Monroe businesses in the past. However, we chose not to use those platforms so our web maintenance experts could focus on training and support within the more popular platforms.

Questions to Ask Monroe, LA Website Maintenance Agencies

Ask the Monroe website support company some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their premium Louisiana web maintenance services before you submit payment and provide website access. You can ask these simple questions:

• How do you handle website security? Do you run security scans of customer websites?
• What is the turnaround time for Monroe website maintenance requests?
• Are you outsourcing your Monroe web support services?
• How much might it cost to maintain an average Monroe website?
• Are there any minimum deductions or minimum billable expenses for Monroe website updates?
• Can you tell me what your normal business hours are?
• When there are new updates on my platform, will you let me know?

If you ask these questions to a Monroe website services agency, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Monroe, LA Web Maintenance Plans and Tips

Companies in and around Monroe often ask us for a website maintenance plan to establish routines and procedures. We are happy to help your Monroe business develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Read through this list of annual Monroe website support tasks to consider:

• Ask your web hosting company if they have newer servers you can migrate to.
• Check if your website platform has a new major release that will require an extensive website migration.
• Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
• Take a look at the websites of your competitors (even those outside Monroe) to see if you're missing out on anything.
• Ensure your website is secure by performing a full security review.
• Make sure structured data, open graph, and social links are working.
• Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
• Take down any unnecessary development or staging sites.

Here is a list of semi-annual Monroe web maintenance tasks to consider:

• Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
• Ensure you have access to your hosting account and that it isn't expiring soon.
• Ensure you have access to your DNS in case you need to change anything.
• Find out if your SSL certificate will expire soon.
• Make sure you have remote backups outside Monroe and that your website backup schedule is working.
• If you have an automated image optimization service, verify it is working properly.
• See if there are any console errors on the website.

Read through this list of monthly Monroe web maintenance tasks to review:

• Look for broken links on your website, which hurts SEO and user experience.
• Check for website performance issues from recent updates or changes on the website.
• See if there's anything wrong being reported within Google Search Console.
• Provide some kind of update to your content to keep your website fresh.
• Check if there are available platform or extension updates.

The Cost of Website Maintenance Service in Monroe, LA

The starting price for our Monroe website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour. We also offer website management for Monroe websites, starting at $50/month, if you'd like the peace of mind knowing a company is proactively upgrading your site.

To get started, if you are new to our web maintenance company, we'll need you to pre-purchase a block of time which includes a discount on our hourly rate. If you are an existing client in Monroe, you are welcome to choose monthly billing at our higher hourly rate or continue to pre-purchase time and receive discounted hourly rates for your website updates.

If you pre-purchase a block of time for your Monroe web maintenance services, you will be happy to know there are no contracts, there are no hidden fees, the time never expires, and there are no minimum deductions for small website update requests. Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, checking on whatever was asked, providing some form of feedback, and then logging the task usually takes at least 10 minutes of time. To keep you informed of the time usage on your pre-purchased block of web maintenance time, you will receive a monthly email update letting you know how much time remains on your account.

What is Considered Billable Time?

When talking with prospective Monroe website maintenance clients, we are often asked what is considered billable time. You will find the answers to vary greatly within the website support industry. In some situations, you may find a website maintenance company in Monroe to charge a much higher hourly rate, but not bill out for communication and organization. Likewise, there are website support companies in Monroe who charge a more affordable hourly rate, but also bill out for most communication and organization. This is the approach we take. To help provide clarification, let's go over some examples of what we consider billable time when it comes to maintaining and supporting your Monroe website.

Here are examples of what is considered billable time:

• Reading through lengthy emails to understand what is being requested.
• Preparing responses to lengthy or complex email messages.
• Helping you figure out your domain name or web hosting provider.
• Scheduling your website maintenance to be completed by the best team member.
• Talking with you on the phone about ideas or tasks you want to discuss.
• Reviewing completed work for quality control purposes.
• Providing you training on how to handle administrative tasks.
• Researching unique solutions to difficult questions you present our team.
• Providing more detailed time usage reports, beyond the automated monthly update email.
• Helping you figure out email client issues within Microsoft Outlook, Apple Mail, etc.
• Almost any other task not specifically mentioned in the list below.

Here are examples of what is not considered billable time:

• Talking with you about personal matters, such as the weather, a recent vacation, or a sporting event.
• Responding to simple email messages that don't require research or lengthy feedback.
• Handling accounting-related tasks, such as invoice generation, payment confirmations, etc.

800-796-8263 Email Us