Montana Website Maintenance Services

Support for Montana Websites

Our team doesn't just build Montana websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Support Specialists for Montana Organizations

We're a web maintenance company with a team of site specialists that never outsources Montana web maintenance to anyone.

This makes our website maintenance agency the perfect choice to provide all your Montana website support needs, including website platform upgrades, page speed improvements, website security fixes, site issue resolutions, and anything else related to improving your website.

We emphasize availability and communication for our Montana web support plans. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.

Our Montana Web Maintenance Plans

We see web maintenance as a reactive support service where we provide your Montana business with the right web designer resources to fix just about any problem. There are many examples of website problems that might require service from Montana website support firms, including:

  • Updating your website platform.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new pages whenever you release something new.
  • Freshen up your blog with new content.
  • Rearranging your Montana website's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Troubleshooting Google Search Console coverage concerns.
  • Adding structured data, open graph tags, etc.
  • Providing solutions to other website errors.

These are just a few of the Montana website maintenance services we offer. In fact, Montana website support is basically anything a web developer or digital marketer does to your website.

Our web maintenance and support agency is happy to provide Billings, Bozeman, Evergreen, Helena, and Missoula with fast website support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Montana Website Maintenance

The cost of our web maintenance plans begins at $119.50/hour, but discounts are available for pre-purchased blocks of time, which can lower the hourly rate to as low as $99.95.

With the purchase of a web maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.

It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web maintenance retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Montana Website Management Plans

Are you weary of being continuously notified about available updates? Are you concerned about potential website downtime? Our web development team can mitigate both of your errors through proactive website management!

Here is a summary of what our website management plans entail:

1.) Proactive Site Upgrades

With our in-house team of website experts, we are capable of performing platform updates, template updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!

  1. Site Backup: Our first step involves generating backups of both your site files and database.
  2. Upgrades: Next in line, we manually install any updates that are available for your website.
  3. Testing: Once the updates have been installed, we conduct a website check for any potential glitches.
  4. Finalize: If the updates are successful, your website's protection against security threats and malware will be improved! If the upgrades are unsuccessful, we will have a discussion about the subsequent course of action.

2.) Remote File & Database Backups

We keep remote backups of your site and database to minimize the possibility of data loss.

3.) Website Uptime Monitoring

Within our uptime monitoring system, we oversee your website for any service outages.

An alert will be dispatched to our web designers if your website goes down, enabling us to examine the issue.

Pricing for Montana Website Management

You have the choice of opting for website management plans with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Montana Websites

With years of experience developing websites for Montana organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Montana websites:

Example Web Support Service List for Montana Small Businesses

After the launch of a website, we're often asked for detailed examples of Montana web maintenance requests. Here are several examples of Montana web maintenance plans we've been asked to perform in the past and would be more than happy to provide to you!

Easy Montana Website Modifications

Changes to your Montana website could be as easy as updating a paragraph, swapping images, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine web support.

Montana Website Speed Improvements

We can analyze your Montana website for hosting issues, caching problems, unoptimized images, console errors, broken links, poor queries, and more if it's slow. User experience and search engine optimization will both benefit from better page load times.

Platform Updates / Security Patches

It's important to keep your Montana website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Upgrades

It's important to update your Montana website's plugins and extensions to reflect the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality issues.

Fixing Search Console Issues

Did you get a report from Google Search Console telling you about a coverage issue? If so, we'll look at the coverage problems, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Montana and beyond!

Add Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local business in Montana or an ecommerce product.

Add Open Graph to Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Montana business.

Add Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? That won't be a problem! We'll happily install Google Tag Manager on your Montana website and teach you how to use it.

Add Conversion Tracking

Tracking conversions is important if you want to understand the benefits of digital marketing for your Montana website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Image Compression (Optimization)

Is your Montana website slow because of large images? Not a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Add Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Montana business!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform concerns to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Montana website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Montana website, but not sure how to properly configure the settings for best page performance? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Montana website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Montana website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Montana web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Montana site. We've seen businesses in and around Montana lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make modifications to your Montana website? If your Montana website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Montana Website Support Firms

Ask the Montana web maintenance company some questions about their services before you sign up for a package. This will help you get a better idea of the relationship you will have with the Montana web support team before you give them money, provide them website access, and give them complete access to your website for one of their website maintenance packages. You can ask these simple questions:

  • Can you tell me how you handle website security? Do you run website security scans for clients?
  • What's the delivery time for Montana web support?
  • Are you outsourcing your Montana website support plans?
  • How much does Montana website maintenance cost?
  • Are there any minimum deductions or minimum billable expenses for Montana website updates?
  • What are your normal hours of operation?
  • When there are new upgrades on my platform, will you let me know?

If you ask these questions to Montana website services agencies, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.

Montana Web Support Services and Tips

Companies in and around Montana often ask us for a web maintenance plan to establish routines and procedures. We are happy to help your Montana company develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Yearly Montana web maintenance tasks

  • Message your website hosting firm to see if they have upgraded servers you can switch your website to for faster website performance.
  • Ask your website developer if your website has a major platform release coming up that will require a lot of work to install.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Check out competitor sites (even those outside of Montana) to see if you're missing out on any competitive advantages they have over you.
  • Ensure your website is secure by performing a full security review.
  • Verify structured data, open graph, and social media links are all working properly.
  • Remove any unnecessary third party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Take down any unnecessary development or staging sites.

Semi-annual Montana web support duties

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check that your hosting account isn't about to expire and you can access it.
  • Make sure you have access to your DNS.
  • Check if your SSL certificate will be expiring in the near future.
  • Make sure you have remote backups outside Montana and that your website backup schedule is working.
  • If you have an automated image optimization service, verify it is working properly.
  • See if there are any browser errors on the website.

Monthly Montana website support tasks

  • Ensure your website doesn't have any broken links, which affect user experience and SEO.
  • Make sure your website isn't having performance errors after recent upgrades.
  • Check Google Search Console for any coverage problems.
  • Update some of your service pages or blog articles to keep your website fresh.
  • Take a look at your website platform and extensions for any available updates.

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Website Maintenance Packages throughout Montana

If you've been looking for experienced web maintenance and support firms serving major cities throughout Montana, we'll be the web support team you want to contact. Our website support experts frequently offer web maintenance and help in Billings, Bozeman, Evergreen, Helena, or Missoula throughout Montana. From basic site upgrades and platform updates, to website training and emergency support, our web support company will have you covered!

When searching for website professionals to handle web maintenance and support in smaller cities throughout Montana, we still hope you'll consider our website support plans. We have a full staff of dedicated website consultants ready to help Montana-area small businesses. Whether your organization is located in Anaconda, Blackfeet, Butte, Creston-Bigfork, Crow Reservation, Flathead, Fort Peck Reservation, South Yellowstone, Upper Yellowstone Valley, or a different city, our web maintenance company will be ready to help with all your Montana web support services!

Hear what our customers are saying

Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
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