Oklahoma Website Maintenance Services

Support for Oklahoma Websites

Our team doesn't just build Oklahoma websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
18+
Onsite Experts (No Outsourcing)

Website Support Experts for Oklahoma Businesses

Our web maintenance company works out of a single location and never outsources Oklahoma web support.

We're the perfect choice for all of your Oklahoma website support needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.

You'll enjoy working with our team for your Oklahoma web maintenance services because of the emphasis we put on availability and communication. You'll have no problem getting in touch with a member of our website support team if you need something simple done today or if you have a complicated question that's best explained over the phone!

What is Involved in Maintaining Oklahoma Websites

Web maintenance is a reactive support service that connects you with the right web developer to fix nearly any website issue. These are some examples of website issues that Oklahoma website maintenance agencies might fix:

  • Upgrading your website platform to the latest version.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new web pages as you release new information.
  • Writing new blog content to help you stay fresh.
  • Rearranging your Oklahoma website's navigation menu.
  • Improve your page speed to pass Google Core Web Vitals.
  • Backing up your website's files and databases.
  • Changing the look and feel of your website.
  • Fixing site audit issues or Google Search Console coverage problems.
  • Adding structured data, open graph tags, etc.
  • Providing solutions to other website problems.

The previously mentioned services are just a glimpse of what we view as possible Oklahoma website support services. Basically, Oklahoma web maintenance is anything a web developer or internet marketer does to change your website.

Reactive Oklahoma Website Support

We consider web maintenance a reactive service because most Oklahoma website owners don't want a developer messing with their website without their permission. You can count on our company to keep your Oklahoma website running smoothly. There are some web support services we can provide your Oklahoma website in a proactive manner though.

View Oklahoma Website Maintenance Pricing

Proactive Oklahoma Website Support

We're happy to help website owners in Oklahoma who need proactive website upkeep! There are several website support services, including platform upgrades, app / extension updates, website backups, performance monitoring, and broken link monitoring, that our website maintainers can handle in a proactive manner.

View Oklahoma Website Management Pricing

Emergency Oklahoma Website Support

If you need off-hours support, including holidays and weekends, check out our Oklahoma web support service level agreements. It's important to set this up before you need Oklahoma web maintenance services at night, on the weekend, or during a holiday.

View Emergency Oklahoma Website Support Pricing

Our website maintenance and support company is happy to provide Oklahoma, and Tulsa with fast website support services.

A Few of Our Web Maintenance & Support Specialists

Taylor DDana CMatt HDavid WJake FJustin F

Who Needs Website Maintenance in Oklahoma

Every Oklahoma website will need some web support at some point. It's just that the internet changes all the time. Not to worry though, our Oklahoma website support cost isn't expensive so it should be affordable for you to maintain your website! Website maintenance in Oklahoma might be needed for these reasons:

  • When a hosting provider upgrades their servers, they may remove older versions of PHP that your Oklahoma website was originally developed to support. When this happens, you need to refactor your application or upgrade to a newer framework that supports the newer PHP version. You can't expect custom web functionality from the past to work forever.
  • In order to focus on maintaining the newer version of an ecommerce platform or content management system, they eventually have to deprecate the previous releases. Magento 1.x store owners recently had to migrate to Magento 2.x or an alternative ecommerce platform because Magento 1.x had reached "End of Life" status and wouldn't be maintained or updated. As a result, Magento 1.x ecommerce businesses in Oklahoma were looking for ecommerce developers to help migrate their websites.
  • When a website owner has become a victim of malware or some other form of malicious activity, the Oklahoma website will need to be reviewed for security exploits and cleaned of malware. In most cases, this happens because the website owner didn't pay attention to the first two web maintenance examples.
  • You need to refresh your Oklahoma website content when it's outdated or doesn't explain your organization, products, or services well enough for future visitors. This type of web maintenance is critical to ensuring your Oklahoma website is benefiting you.

There are many reasons why a website might need maintenance, other than just to update something. When planning budgets and schedules for website maintenance and support, consider your Oklahoma business's potential future needs.

How We Perform Oklahoma Web Support

Our professional website support team puts in a lot of effort to understand your needs, schedule your work on time, and follow up with your Oklahoma business after the work is done.

Most Oklahoma web maintenance services start with an email from the website owner. That email is routed into our ticket system and automatically assigned to the project manager on your account. Anyone on our team can work on the ticket without delay, resulting in faster turnaround time.

The process for Oklahoma website maintenance services that come from phone or chat is similar. The support request is entered into our ticket system by the person in the conversation with you, which allows the work order to be routed to the most appropriate web developer on our team.

Example Web Support Service List for Oklahoma Businesses

We're often asked for examples of Oklahoma website support requests after a website launches. We've performed these Oklahoma web maintenance services in the past, and would be happy to do it for you too!

Simple Oklahoma Website Changes

Your Oklahoma website might need a paragraph updated, an image changed, or a new page added. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.

Oklahoma Page Speed Improvements

We can analyze your Oklahoma website for hosting issues, caching issues, unoptimized images, console errors, broken links, poor queries, and more if it's slow. It'll help improve page load times, which will make users and search engines happy.

Platform Updates / Security Fixes

It's important to keep your Oklahoma website updated if it runs on a CMS like WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Plugin / Extension Upgrades

It's important to update your Oklahoma website's plugins and extensions to reflect the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.

Google Search Console Issues

Has Google Search Console told you there's a coverage problem? If so, we can fix the coverage issues, and let you know how it went. Make Google happy, and you'll rank higher throughout Oklahoma and beyond!

Setup Structured Data

Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Oklahoma business, or an ecommerce product.

Add Open Graph Tags on Your Website

When people share links of your Oklahoma business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for your each page on your website.

Implement Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? No problem at all! We can add Google Tag Manager to your Oklahoma website and even give you a crash course in using Google Tag Manager.

Add Conversion Tracking

Tracking conversions is important if you want to understand the benefits of online advertising for your Oklahoma website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Image Optimization

Do you have a Oklahoma website that's slow because of large images? Not a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Setup Live Chat

Would you like to try live chat? If you'd like us to recommend the best live chat system for your Oklahoma business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Log Files

Do you have a lot of error_log files on your hosting account? If you're getting recurring error messages, we can update programming code or fix platform issues.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Oklahoma website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Oklahoma website, but not sure how to properly configure the settings for best website performance? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Oklahoma website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Oklahoma website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Oklahoma web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Oklahoma website. We've seen businesses in and around Oklahoma lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Oklahoma website? If your Oklahoma site was developed in a platform we work within, such as WordPress, Shopify or BigCommerce, we'll be happy to help!

The Platforms We Maintain for Oklahoma Websites

For Oklahoma businesses, we have a team of web designers and web developers who have experience with multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our website maintenance firm for Oklahoma websites tends to service only the following platforms:

We've managed Joomla and Magento platforms for Oklahoma businesses in the past. However, we chose not to use those platforms so our web maintenance experts could focus on training and support within the more popular platforms.

Questions to Ask Oklahoma Web Maintenance Companies

If you're thinking about signing up for any Oklahoma web support package, make sure you ask the company how their services work. By doing this, you'll be able to better understand your relationship with the Oklahoma website support team before you give them money or give them access to your website. Let's go over some simple questions to ask:

  • What kind of security do you have on your site? Do you scan client websites for security?
  • When can I expect an average Oklahoma web maintenance request to be completed?
  • Do you outsource your Oklahoma website maintenance services?
  • How much does Oklahoma web support cost?
  • Are there minimum deductions or minimum billable expenses for Oklahoma website updates?
  • Can you tell me what your normal business hours are?
  • When there are new updates on my platform, will you let me know?

We find it beneficial to run these questions by any Oklahoma website services company before subscribing to their web maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Oklahoma Web Maintenance Plans and Tips

Larger companies in and around Oklahoma often ask us for a website maintenance plan. Whether it's your website, hosting, or domain name, we'll make sure your Oklahoma business has a web support plan to ensure optimum performance.

Here is a list of annual Oklahoma website support tasks to review:

  • Check if your web hosting provider has newer servers that your account can be migrated to.
  • Check if your website platform is releasing a major upgrade in the near future which will require a major overhaul of your website.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Oklahoma.
  • Check out competitor sites (even those outside of Oklahoma) to see if you're missing out on any competitive advantages they have over you.
  • Take a look at your website's security to make sure nothing's been compromised.
  • Make sure structured data, open graph, and social links are working.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Remove any unnecessary development or staging websites.

Check out this list of semi-annual Oklahoma web maintenance tasks to review:

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Make sure you can access your DNS in case anything needs to be changed.
  • Make sure your SSL certificate isn't expiring soon.
  • Make sure your website backup schedule is working and you have remote backups.
  • If you have an automated image optimization service, verify it is working properly.
  • Check if the website is throwing any console errors.

Check out this list of monthly Oklahoma website maintenance tasks to consider:

  • Look for broken links on your website, which hurts SEO and user experience.
  • Check for website performance issues from recent updates or changes on the website.
  • See if there are any coverage issues in Google Search Console.
  • Keep your website fresh by updating your content within one of your service pages or blog articles.
  • See if there are any updates for your website platform or extensions.

The Cost of Web Support Service in Oklahoma

The starting price for our Oklahoma website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour. We also offer website management for Oklahoma websites, starting at $50/month, if you'd like the peace of mind knowing a company is proactively upgrading your site. For Oklahoma businesses with mission-critical applications, we offer emergency Oklahoma website support subscriptions, starting at $495/month, to extend our availability into nights & weekends.

To get started, if you are new to our web maintenance company, we'll need you to pre-purchase a block of time which includes a discount on our hourly rate. If you are an existing client in Oklahoma, you are welcome to choose monthly billing at our higher hourly rate or continue to pre-purchase time and receive discounted hourly rates for your website updates.

If you pre-purchase a block of time for your Oklahoma web maintenance services, you will be happy to know there are no contracts, there are no hidden fees, the time never expires, and there are no minimum deductions for small website update requests. Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, checking on whatever was asked, providing some form of feedback, and then logging the task usually takes at least 10 minutes of time. To keep you informed of the time usage on your pre-purchased block of web maintenance time, you will receive a monthly email update letting you know how much time remains on your account.

What is Considered Billable Time?

When talking with prospective Oklahoma website maintenance clients, we are often asked what is considered billable time. You will find the answers to vary greatly within the website support industry. In some situations, you may find a website maintenance company in Oklahoma to charge a much higher hourly rate, but not bill out for communication and organization. Likewise, there are website support companies in Oklahoma who charge a more affordable hourly rate, but also bill out for most communication and organization. This is the approach we take. To help provide clarification, let's go over some examples of what we consider billable time when it comes to maintaining and supporting your Oklahoma website.

Here are examples of what is considered billable time:

  • Reading through lengthy emails to understand what is being requested.
  • Preparing responses to lengthy or complex email messages.
  • Helping you figure out your domain name or web hosting provider.
  • Scheduling your website maintenance to be completed by the best team member.
  • Talking with you on the phone about ideas or tasks you want to discuss.
  • Reviewing completed work for quality control purposes.
  • Providing you training on how to handle administrative tasks.
  • Researching unique solutions to difficult questions you present our team.
  • Providing more detailed time usage reports, beyond the automated monthly update email.
  • Helping you figure out email client issues within Microsoft Outlook, Apple Mail, etc.
  • Almost any other task not specifically mentioned in the list below.

Here are examples of what is not considered billable time:

  • Talking with you about personal matters, such as the weather, a recent vacation, or a sporting event.
  • Responding to simple email messages that don't require research or lengthy feedback.
  • Handling accounting-related tasks, such as invoice generation, payment confirmations, etc.

Website Support Services throughout Oklahoma

If you've been searching for experienced website maintenance and support firms serving major cities throughout Oklahoma, we'll be the web maintenance team you want to contact. Our website maintenance experts frequently offer web support and help in Oklahoma, or Tulsa throughout Oklahoma. From simple website updates and platform upgrades, to website training and emergency support, our website support company will have you covered!

When looking for website experts to handle website maintenance and support in smaller cities throughout Oklahoma, we still hope you'll consider our website maintenance services. We have a full staff of dedicated website experts ready to help Oklahoma-area businesses. Whether your business is located in Ada, Altus, Anadarko, Bethany, Blackwell, Central Atoka, Chickasha, Choctaw, Claremore, Clinton, Coweta, Cushing, Durant, East Canadian, East Cleveland, East Love, East Mayes, East Murray, El Reno, Elk City, Glenpool, Guthrie, Guymon, Henryetta, Idabel, Jenks, Keystone Lake, McAlester, Miami, Mustang, North Cleveland, North Marshall, North Tulsa, Okmulgee, Pauls Valley, Poteau, Pryor Creek, Sallisaw, Sand Springs, Sapulpa, Seminole, Sill, South Tulsa, Southeast Comanche, Southeast Osage, Southwest Comanche, Tahlequah, Tecumseh, The Village, Vinita, Wagoner, Warr Acres, Weatherford, Woodward, or a different city, our web support company will be ready to help with all your Oklahoma web maintenance services!

Oklahoma Website Maintenance Pricing

WebCitz offers discounted Oklahoma website maintenance services for clients interested in retaining our services through a pre-purchased block of time.

Invoiced Monthly

$ 119.50/hr*

  • Existing Clients Only
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
  • * 1.25x Time Multiplier for Custom Programming (PHP, JS, React) or Laravel Application Services
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Pre-Purchased Block of Time

As Low As $99.95/hr*

  • Dedicated Account Manager
  • Priority Scheduling
  • No Contracts or Auto-Renewals
  • Time Never Expires
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
  • * 1.25x Time Multiplier for Custom Programming (PHP, JS, React) or Laravel Application Services

Example #1: You are an existing client in Oklahoma with a 10-hour block of time ($1,095) on your account. You have a 30-minute phone call with your project manager to discuss tasks, but 15 minutes is spent talking about golf, weather, etc. The task took 40 minutes of work to complete, and didn't involve Laravel or custom programming. In this example, you would have 55 minutes deducted from your 10-hour block of time. The time spent talking about non business-related topics isn't billed.

Example #2: You are an existing client in Oklahoma with a 10-hour block of time ($1,095) on your account. You put in a request that requires custom programming to build or modify a unique piece of functionality on your website. The task took 60 minutes of work. In this example, you would have 75 minutes of time deducted from your 10-hour block of time, since custom programming has a 1.25x multiplier of time.

Oklahoma Website Management Pricing

For Oklahoma site owners interested in proactive website upgrades, app / extension updates, website backups, performance monitoring, malware cleanup, and broken link monitoring.

Quarterly

$ 50/mo

  • Quarterly CMS Updates, Theme Updates, Extension Updates (non ecommerce), and Functionality Testing

Monthly

$ 125/mo

  • Monthly CMS Updates, Theme Updates, Extension Updates (non ecommerce), and Functionality Testing

Monthly Plus

$ 250/mo

  • Monthly CMS Updates, Theme Updates, Extension Updates (including ecommerce), and Functionality Testing
  • Monthly 404 Error Reporting & Performance Review
  • Daily Malware Scan & Removal
  • Automated Offsite Backups
  • Website Uptime Monitoring

Bi-Weekly Plus

$ 375/mo

  • Bi-Weekly CMS Updates, Theme Updates, Extension Updates (including ecommerce), and Functionality Testing
  • Bi-Weekly 404 Error Reporting & Performance Review
  • Daily Malware Scan & Removal
  • Automated Offsite Backups
  • Website Uptime Monitoring

* Laravel applications have a $2,500 set-up fee for management services, if the Laravel application wasn't developed by WebCitz.

Example #1: You are an existing Oklahoma client with a 10-hour block of time ($1,095) on your account and a monthly website management subscription ($125/mo). During the month of website management, our team logged into your website, performed the necessary upgrades, tested your website's functionality, and reported back to you the website was upgraded without any issues. In this situation, no time would be deducted from your 10-hour block of time.

Example #2: The same situation and process as the first example, but while testing the functionality we discover something has broken. In this example, we would spend 15-20 minutes to attempt resolving the issue, at no charge to you. If we are unable to resolve the issue in that time, we would roll back your website to a previous state. From there, we would discuss resolutions with you that would be subject to time deductions from your 10-hour block of time.

Emergency Oklahoma Website Maintenance & Support Pricing

For existing Oklahoma website maintenance clients requiring off-hours support, please consider our emergency website service subscriptions.

Level 1 SLA for After-Hours Emergency Support

$ 495/mo
2X Time Multiplier

  • Emergency Support Available on Nights & Weekends, Excluding Holidays
  • Extends Mon-Fri Developer Availability to 10PM CST
  • Adds Sat-Sun Developer Availability of 8AM-5PM CST
  • Billed at $495/month + 2x Multiplier on Maintenance Hours, with a 1-Hour Minimum Per Request

Level 2 SLA for After-Hours Emergency Support

$ 995/mo
2X Time Multiplier

  • Emergency Support Available on Nights & Weekends, Including Holidays
  • Extends Mon-Fri Developer Availability to 10PM CST
  • Adds Sat-Sun Developer Availability of 8AM-5PM CST
  • Billed at $995/month + 2x Multiplier on Maintenance Hours, with a 1-Hour Minimum Per Request

Example #1: You are an existing Oklahoma client with a 10-hour block of time ($1,095) on your account and a Level 1 SLA subscription ($495/mo). You require assistance on a Saturday afternoon, which isn't a holiday, and the work takes 45 minutes. That 45 minutes of work would be rounded to 60 minutes for the minimum deduction, then a 2x multiplier would be applied. The result would be 2 hours of time deducted from your 10-hour block.

Example #2: You are an existing Oklahoma client with a 10-hour block of time ($1,095) on your account and a Level 1 SLA subscription ($495/mo). You require assistance on a Monday at 2PM CST, which isn't a holiday, and the work takes 45 minutes. You would have 45 minutes deducted from your 10-hour block.

Hear what our customers are saying

Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
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