Our team doesn't just build Montréal websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web maintenance company with a team of website experts that never outsources Montréal web support to anyone.
This makes our website support company the perfect choice to provide all your Montréal website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
We emphasize availability and communication for our Montréal website maintenance services. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We see web maintenance as a reactive support service where we provide your Montréal business with the right web developer resources to fix just about any problem. There are many examples of website issues that might require service from Montréal website support firms, including:
Those services are just a taste of what Montréal web maintenance might look like. In fact, Montréal website maintenance is really anything a web developer or digital marketer does to your website to change it in some manner.
If you live in Montréal, you probably love the Montreal Canadiens hockey team. Go Montreal Canadiens! In addition to supporting Montréal-area websites, our web support agency also offers and Québec small businesses and large corporations help with their websites.
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
With years of experience developing websites for Montréal businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Montréal websites:
In the past, we provided website maintenance and support for Joomla and Magento platforms of Montréal businesses. However, we chose not to use those platforms so our website support experts could focus on training and support within the more popular platforms.
After the launch of a website, we're often asked for detailed examples of Montréal web maintenance requests. Here are several examples of Montréal website maintenance services we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your Montréal website could be as simple as updating a paragraph, swapping images, or adding a new page. These are just normal, routine web support tasks to keep content fresh for both search engines and visitors.
We can analyze your Montréal website for hosting issues, caching issues, unoptimized images, console errors, broken links, poor queries, and more if it's slow. It'll help improve page load times, which will make users and search engines happy.
It's important to keep your Montréal website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to update plugins and extensions on your Montréal website if they were developed and maintained by a third-party. The idea is similar to updating the CMS platform since it fixes security and functionality problems.
Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. This will help your search engine rankings, throughout Montréal and beyond, by making Google happy!
Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local business in Montréal or an ecommerce product.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? That won't be a problem! We'll happily install Google Tag Manager on your Montréal website and teach you how to use it.
Tracking conversions is important if you want to understand the benefits of online advertising for your Montréal website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.
Are large images slowing down your Montréal website? Not a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!
Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Montréal business, install the tracking code, and customize the design for your branding, we can do it!
Do you have a lot of error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.
To reduce unwanted submissions on your Montréal website, we can setup an invisible or checkbox reCaptcha.
Are you interested in installing a caching plugin in your Montréal website, but not sure how to properly configure the settings for best website performance? We can help recommend caching plugins, or just install and configure them for you!
We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.
Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.
Is it time to make a backup of your Montréal website? Let us help you create one-time or scheduled backups that you can store locally or offsite.
When you're doing a major upgrade or extension installation, you should set up a development or staging site first. Whenever you need help with creating and managing your development site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your Montréal web page? A/B testing can help you decide between two or more design layouts based on the data collected.
Are you launching a new website or removing pages from your website? You will want to create 301 redirects for your Montréal website to prevent broken pages from hurting your SEO. Having broken pages will cost your Montréal business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your Montréal website? If your Montréal site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Ask the Montréal website maintenance company some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their expert Quebec website support services before you submit payment and provide website access. You can ask these simple questions:
If you ask these questions to a Montréal website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
Companies in and around Montréal often ask us for a web maintenance plan to establish routines and procedures. We are happy to help your Montréal business develop a website maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.