Our team doesn't just build Providence websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web support agency with a team of website experts that never outsources Providence web maintenance to anyone.
This makes our website maintenance agency the perfect choice to provide all your Providence website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
You'll enjoy working with our team for your Providence website support services because of the emphasis we put on availability and communication. You'll have no problem getting in touch with a member of our website support team if you need something simple done today or if you have a complicated question that's best explained over the phone!
We see web maintenance as a reactive support service where we provide your Providence business with the right web developer resources to fix just about any problem. There are many examples of website issues that might require service from Providence web maintenance companies, including:
These are just a few of the Providence web support services we offer. In fact, Providence website support is basically anything a web developer or digital marketer does to your website.
If you live in Providence, you probably love the Providence Friars basketball team. Go Providence Friars! In addition to supporting Providence-area websites, our web maintenance firm also offers Bristol, Lincoln, Newport, Portsmouth, and Warwick small businesses and large corporations help with their websites.
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
With years of experience developing websites for Providence businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our web support company for Providence websites tends to service only the following platforms:
In the past, we provided website maintenance and support for Joomla and Magento platforms of Providence businesses. However, we chose not to use those platforms so our web support experts could focus on training and support within the more popular platforms.
After the launch of a website, we're often asked for detailed examples of Providence web maintenance requests. Here are several examples of Providence website maintenance services we've been asked to perform in the past and would be more than happy to provide to you!
Your Providence website might need a paragraph updated, an image changed, or a new page added. These are just normal, routine web support tasks to keep content fresh for both search engines and visitors.
Let us check your Providence website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. User experience and SEO will both benefit from better page load times.
It's important to keep your Providence website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to update plugins and extensions on your Providence website if they were developed and maintained by a third-party. It's similar to updating the CMS platform since it helps patch security and functionality issues.
Did you get a report from Google Search Console telling you about a coverage issue? If so, we can review the coverage issues, fix the problems, and update you on the results. By making Google happy, you'll boost your search engine rankings throughout Providence and beyond!
Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Providence business, or an ecommerce product.
Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Providence business.
Interested in using Google Tag Manager for managing custom scripts? No problem at all! We can add Google Tag Manager to your Providence website and even teach you how to use it.
Tracking conversions is important if you want to understand the benefits of online advertising for your Providence website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Do you have a Providence website that's slow because of large images? No problem at all! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!
Is your website ready for live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Providence business!
Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.
We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your Providence website.
Are you interested in installing a caching plugin in your Providence website, but not sure how to properly configure the settings for best website performance? We can help recommend caching plugins, or just install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.
Would you like a backup of your Providence website? Let us help you create one-time or scheduled backups that you can store locally or offsite.
Before you do a major update or extension installation, it's a good idea to setup a development or staging site. Just let us know if you need help creating and managing that development / staging site!
Do you prefer to make design changes based on statistical data regarding how users interact with your Providence web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? Make sure your Providence website has 301 redirects to prevent or at least minimize 404 errors. Having broken pages will cost your Providence business a lot of organic traffic if they aren't fixed with 301 redirects. We are happy to help you resolve broken pages through the creation of 301 redirects within .htaccess files, nginx templates, and CMS plugins.
Want to learn how to make simple edits to your Providence website? We'll be happy to help if your Providence site was built on a platform we work with, such as WordPress or Shopify.
Ask the Providence web maintenance company some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their professional Rhode Island web support services before you submit payment and provide website access. Let's go over some simple questions to ask:
If you ask these questions to a Providence website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
Companies in and around Providence often ask us for a website support plan to establish routines and procedures. We are happy to help your Providence business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.