Our team doesn't just build Kelowna websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a web maintenance company with a team of site specialists that works from a single location and never outsources Kelowna web maintenance services.
We're the perfect choice for all your Kelowna website maintenance needs, including platform upgrades, page speed improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Kelowna website support packages because of the emphasis we put on availability and communication. If you need something easy done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!
We view web maintenance to be a reactive support service that provides your Kelowna small business with the appropriate web developer resources to solve nearly any website problem. These are some examples of website concerns that Kelowna website support companies might fix:
The previously mentioned services are just a glimpse of what we view as possible Kelowna website maintenance services. In fact, Kelowna web support is really anything a website developer or online marketer does to your website to change it in some manner.
In addition to supporting Kelowna-area websites, our web support company also offers Vancouver, Surrey, Burnaby, Abbotsford, Nanaimo, Victoria, and Chilliwack small businesses and large corporations help with their websites.
The starting price for our web maintenance plans is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a web maintenance retainer.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased website maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Anxious about the risk of your website experiencing downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
You can rely on our team of website professionals to perform platform, theme, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
We store remote backups of your site and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our website developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.
We have a diverse team of web designers and web developers, for Kelowna organizations, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our website maintenance firm for Kelowna websites tends to service only the following platforms:
We've managed Joomla and Magento platforms for Kelowna businesses in the past. However, we chose not to use those platforms so our website support experts could focus on training and support within the more popular platforms.
Before signing up for any Kelowna web support package, it is important to ask the Kelowna website support company some questions about how their services work. By doing this, you'll be able to better understand your future experience with their premium British Columbia web support plans before you submit payment or provide website access. Let's go over some simple questions to ask:
If you ask any Kelowna website services firm these questions before subscribing to their web maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected delivery time for important requests.