Kelowna, BC Website Maintenance Services

Our Kelowna, BC Web Maintenance Packages

We view web maintenance to be a reactive support service that provides your Kelowna small business with the appropriate web developer resources to solve nearly any website problem. These are some examples of website concerns that Kelowna website support companies might fix:

• Upgrading your website platform to the latest version.
• Installing app or plugin updates to improve security and functionality.
• Adding new web pages as you release new information.
• Freshen up your blog with new content.
• Rearranging your Kelowna website's navigation menu.
• Making your page faster to pass Google Core Web Vitals.
• Take backups of your website's files and databases.
• Modifying the look and feel of your website's design.
• Fixing Google Search Console coverage problems.
• Improving technical search engine optimization by adding structured data, open graph tags, etc.
• Providing solutions to other website issues.

The previously mentioned services are just a glimpse of what we view as possible Kelowna website maintenance services. In fact, Kelowna web support is really anything a website developer or online marketer does to your website to change it in some manner.

In addition to supporting Kelowna-area websites, our web support company also offers Vancouver, Surrey, Burnaby, Abbotsford, Nanaimo, Victoria, and Chilliwack small businesses and large corporations help with their websites.

Pricing for Kelowna, BC Web Maintenance

The starting price for our web maintenance plans is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a web maintenance retainer.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased website maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Our Kelowna, BC Website Management Services

Tired of being warned about available updates? Anxious about the risk of your website experiencing downtime? Let our web development team take care of both worries through proactive website management!

Here is a list of what is included in our website management plans:

1.) Proactive WordPress Updates

You can rely on our team of website professionals to perform platform, theme, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

1. File & Database Backup: Our process begins by creating backups of both your website files and database.
2. Update: We then manually update your website by installing any available updates.
3. Test: Our next step involves testing your website for any potential concerns following the installation of updates.
4. Finalize: If the updates were successful, you'll be better protected against security threats and malware! If the upgrades aren't successful, we'll discuss next steps.

2.) Remotely Stored Site Backups

We store remote backups of your site and database to minimize the risk of data loss.

3.) Site Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website goes down, an alert will be sent to our website developers to allow us to investigate the issue.

Pricing for Kelowna, BC Website Management

Our website management plans are offered in monthly and quarterly options. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.

The Platforms We Maintain for Kelowna, BC Websites

We have a diverse team of web designers and web developers, for Kelowna organizations, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our website maintenance firm for Kelowna websites tends to service only the following platforms:

• Kelowna WordPress Website Support
• Kelowna WooCommerce Web Maintenance
• Kelowna Shopify Website Maintenance

We've managed Joomla and Magento platforms for Kelowna businesses in the past. However, we chose not to use those platforms so our website support experts could focus on training and support within the more popular platforms.

Questions to Ask Kelowna, BC Web Maintenance Companies

Before signing up for any Kelowna web support package, it is important to ask the Kelowna website support company some questions about how their services work. By doing this, you'll be able to better understand your future experience with their premium British Columbia web support plans before you submit payment or provide website access. Let's go over some simple questions to ask:

• How do you handle website security? Do you run security scans of customer websites?
• When can I expect an average Kelowna web support request to be completed?
• Are you outsourcing your Kelowna website support services?
• How much does Kelowna web maintenance cost?
• Are there any minimum deductions or minimum billable expenses for Kelowna website updates?
• At what times of the day are you working and able to take our maintenance requests?
• Will you keep me informed about new updates within my platform?

If you ask any Kelowna website services firm these questions before subscribing to their web maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected delivery time for important requests.