Our team doesn't just build Guelph websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web maintenance agency with a team of website consultants that never outsources Guelph website support to anyone.
This makes our web maintenance firm the perfect choice to provide all your Guelph website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your site.
We emphasize communication and availability for our Guelph website maintenance services. If you need something basic done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!
We see web maintenance as a reactive support service where we provide your Guelph business with the right web developer resources to fix just about any problem. There are many examples of website problems that might require service from Guelph website support firms, including:
The previously mentioned services are just a glimpse of what we view as possible Guelph website maintenance services. Basically, Guelph web support is anything a digital advertiser or web developer does to change your website.
In addition to supporting Guelph-area websites, our website maintenance firm also offers Toronto, Gatineau, Hamilton, Kitchener, London, Oshawa, Windsor, St. Catharines, Barrie, Kingston, Milton, Brantford, Thunder Bay, Peterborough, Belleville, Welland, North Bay, and Ottawa small businesses and large corporations help with their websites.
We charge a base rate of $119.50 per hour for our web maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
If you purchase a web maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.
To keep you informed of the time usage on your pre-purchased website maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Have you grown weary of being notified about updates that are available? Worried about website downtime? By utilizing proactive website management, our web development team can handle both worries and keep your site running smoothly!
Here is a list of what is included in our website management plans:
You can rely on our team of website consultants to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
In the event of a website outage, our web developers will receive an alert and take immediate action to identify and resolve the issue.
We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available site updates.
With years of experience developing websites for Guelph businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Guelph websites:
As a website support firm, we used to maintain and support Joomla and Magento websites for Guelph-area businesses. However, we chose not to use those platforms so our website maintenance consultants could focus on training and support within the more popular platforms.
Ask the Guelph website maintenance agency some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their professional Ontario web maintenance services before you submit payment and provide website access. You can ask these easy questions:
If you ask these questions to a Guelph website services company, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.