Guelph, ON Website Maintenance Services

Support for Guelph Websites

Our team doesn't just build Guelph websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Maintenance Consultants for Guelph, ON Small Businesses

We're a web maintenance agency with a team of website consultants that never outsources Guelph website support to anyone.

This makes our web maintenance firm the perfect choice to provide all your Guelph website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your site.

We emphasize communication and availability for our Guelph website maintenance services. If you need something basic done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!

Our Guelph, ON Web Maintenance Packages

We see web maintenance as a reactive support service where we provide your Guelph business with the right web developer resources to fix just about any problem. There are many examples of website problems that might require service from Guelph website support firms, including:

  • Updating your website platform.
  • Installing app or plugin updates to improve security and functionality.
  • Adding new pages whenever you release something new.
  • Freshen up your blog with new content.
  • Rearranging your Guelph site's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Backing up your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Troubleshooting Google Search Console coverage problems.
  • Improving technical SEO by adding structured data, open graph tags, etc.
  • Providing solutions to other website errors.

The previously mentioned services are just a glimpse of what we view as possible Guelph website maintenance services. Basically, Guelph web support is anything a digital advertiser or web developer does to change your website.

In addition to supporting Guelph-area websites, our website maintenance firm also offers Toronto, Gatineau, Hamilton, Kitchener, London, Oshawa, Windsor, St. Catharines, Barrie, Kingston, Milton, Brantford, Thunder Bay, Peterborough, Belleville, Welland, North Bay, and Ottawa small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Guelph, ON Website Maintenance

We charge a base rate of $119.50 per hour for our web maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

If you purchase a web maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.

To keep you informed of the time usage on your pre-purchased website maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Guelph, ON Website Management Services

Have you grown weary of being notified about updates that are available? Worried about website downtime? By utilizing proactive website management, our web development team can handle both worries and keep your site running smoothly!

Here is a list of what is included in our website management plans:

1.) Proactive Site Updates

You can rely on our team of website consultants to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

  1. Site Backup: We kick things off by backing up your website's files and database.
  2. Update: We then manually update your website by installing any available updates.
  3. Test: Once the upgrades have been installed, we perform a thorough check of your site to identify any glitches.
  4. Finalize: If the updates were successful, you'll be better protected against security threats and malware! If the upgrades aren't successful, we'll discuss next steps.

WordPress Update Management

2.) Remote Storage of Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

Offsite Backups

3.) Site Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

In the event of a website outage, our web developers will receive an alert and take immediate action to identify and resolve the issue.

Uptime Monitoring

Pricing for Guelph, ON Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available site updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Guelph, ON Websites

With years of experience developing websites for Guelph businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Guelph websites:

  • Guelph WordPress Web Maintenance
  • Guelph WooCommerce Website Maintenance
  • Guelph Shopify Web Support
  • As a website support firm, we used to maintain and support Joomla and Magento websites for Guelph-area businesses. However, we chose not to use those platforms so our website maintenance consultants could focus on training and support within the more popular platforms.

Questions to Ask Guelph, ON Website Support Companies

Ask the Guelph website maintenance agency some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their professional Ontario web maintenance services before you submit payment and provide website access. You can ask these easy questions:

  • How do you handle website security? Do you run security scans of customer websites?
  • What's the delivery time for Guelph website maintenance?
  • Are you outsourcing your Guelph web support services?
  • How much might it cost to maintain an average Guelph website?
  • Are there any minimum deductions or minimum billable expenses for Guelph website updates?
  • Can you tell me what your normal business hours are?
  • Will you keep me informed about new updates within my platform?

If you ask these questions to a Guelph website services company, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

 

5 Reasons Why Your Slow Website is Costing You Sales

Hear what our customers are saying

Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
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