Memphis, TN Website Maintenance Services

Our Memphis, TN Web Maintenance Packages

We see web maintenance as a reactive support service where we provide your Memphis small business with the right web developer resources to fix just about any problem. These are some examples of website problems that Memphis web support agencies might fix:

• Making sure your website's platform is up to date.
• Updating apps and plugins to make them safer and more functional.
• Adding new web pages as you release new information.
• Writing new blog content to help you stay fresh.
• Rearranging your Memphis website's navigation menu.
• Making your page faster to pass Google Core Web Vitals.
• Take backups of your website's files and databases.
• Modifying the look and feel of your website's design.
• Fixing website audit problems or Google Search Console coverage concerns.
• Enhancing technical SEO with structured data, open graph tags, etc.
• Providing solutions to other website problems.

These are just a few of the Memphis web support services we offer. Basically, Memphis website support is anything a online marketer or website developer does to change your website.

If you live in Memphis, you probably love the Memphis Grizzlies basketball team. Go Memphis Grizzlies! In addition to supporting Memphis-area websites, our website support firm also offers Brentwood, Chattanooga, Cleveland, Columbia, Franklin, Jackson, Johnson City, Kingsport, Knoxville, Murfreesboro, Nashville, and Spring Hill small businesses and large corporations help with their websites.

Pricing for Memphis, TN Web Maintenance

We charge a base rate of $119.50 per hour for our website maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a website maintenance retainer.

Please note that it's uncommon for tasks to take less than 10 minutes, as reviewing emails or taking phone calls, completing the request, giving feedback, and logging the task generally takes around 10 minutes or more.

We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased web maintenance retainer, providing details on how much time is left in your account.

Our Memphis, TN Website Management Packages

Have you grown weary of being notified about updates that are available? Anxious about the risk of your website experiencing downtime? Our web development team can tackle both concerns through active website management, allowing you to rest easy!

Below is a breakdown of everything that is included in our website management plans:

1.) Proactive WordPress Upgrades

We have an in-house team of site specialists ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

1. File & Database Backup: Our process begins by creating backups of both your website files and database.
2. Update: We then manually update your website by installing any available updates.
3. Test: Our next step involves testing your website for any potential issues following the installation of upgrades.
4. Finalize: If the updates were successful, you'll be better protected against security threats and malware! If the upgrades aren't successful, we'll discuss next steps.

2.) Remote Website Backups

Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.

3.) Site Uptime Monitoring

Our uptime monitoring system enables us to keep tabs on your website for any potential service outages.

In the event of a website outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.

Pricing for Memphis, TN Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.

The Platforms We Maintain for Memphis, TN Websites

With years of experience developing websites for Memphis small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Therefore, we tend to only maintain Memphis websites on these platforms:

• Memphis WordPress Web Support
• Memphis WooCommerce Website Support
• Memphis Shopify Web Maintenance

We've managed Joomla and Magento platforms for Memphis companies in the past. However, we chose not to use those platforms so our web support specialists could focus on training and support within the more popular platforms.

Questions to Ask Memphis, TN Web Maintenance Agencies

Ask the Memphis website maintenance firm some questions about their services before you sign up for a package. By doing this, you'll be able to better understand your future experience with their expert Tennessee web maintenance packages before you submit payment or provide website access. Here are some basic questions to ask:

• What kind of security do you have on your site? Do you scan client websites for security?
• When can I expect an average Memphis web maintenance request to be completed?
• Do you outsource your Memphis website maintenance services?
• How much does Memphis web support cost?
• Are there any minimum deductions or minimum billable expenses for Memphis website updates?
• At what times of the day are you working and able to take our maintenance requests?
• Will you keep me informed about new updates within my platform?

We find it beneficial to run these questions by any Memphis website services agency before subscribing to their website support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.