Our team doesn't just build Memphis websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web maintenance company with a team of site specialists that never outsources Memphis web maintenance to anyone.
We're the perfect choice for all your Memphis website maintenance needs, including platform upgrades, page speed improvements, security fixes, and issue resolutions.
Our team puts a lot of emphasis on communication and availability for Memphis web maintenance customers. You'll have no problem getting in touch with a member of our site support team if you need something simple done today or if you have a complicated question that's best explained over the phone!
We see web maintenance as a reactive support service where we provide your Memphis small business with the right web developer resources to fix just about any problem. These are some examples of website problems that Memphis web support agencies might fix:
These are just a few of the Memphis web support services we offer. Basically, Memphis website support is anything a online marketer or website developer does to change your website.
If you live in Memphis, you probably love the Memphis Grizzlies basketball team. Go Memphis Grizzlies! In addition to supporting Memphis-area websites, our website support firm also offers Brentwood, Chattanooga, Cleveland, Columbia, Franklin, Jackson, Johnson City, Kingsport, Knoxville, Murfreesboro, Nashville, and Spring Hill small businesses and large corporations help with their websites.
We charge a base rate of $119.50 per hour for our website maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a website maintenance retainer.
Please note that it's uncommon for tasks to take less than 10 minutes, as reviewing emails or taking phone calls, completing the request, giving feedback, and logging the task generally takes around 10 minutes or more.
We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased web maintenance retainer, providing details on how much time is left in your account.
Have you grown weary of being notified about updates that are available? Anxious about the risk of your website experiencing downtime? Our web development team can tackle both concerns through active website management, allowing you to rest easy!
Below is a breakdown of everything that is included in our website management plans:
We have an in-house team of site specialists ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.
Our uptime monitoring system enables us to keep tabs on your website for any potential service outages.
In the event of a website outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.
We offer website management plans in both monthly and quarterly durations for your convenience. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.
With years of experience developing websites for Memphis small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Therefore, we tend to only maintain Memphis websites on these platforms:
We've managed Joomla and Magento platforms for Memphis companies in the past. However, we chose not to use those platforms so our web support specialists could focus on training and support within the more popular platforms.
Ask the Memphis website maintenance firm some questions about their services before you sign up for a package. By doing this, you'll be able to better understand your future experience with their expert Tennessee web maintenance packages before you submit payment or provide website access. Here are some basic questions to ask:
We find it beneficial to run these questions by any Memphis website services agency before subscribing to their website support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.