San Jose Website Maintenance Services

Support for San Jose Websites

Our team doesn't just build San Jose websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for San Jose, CA Businesses

We're a website maintenance firm with a team of website experts that never outsources San Jose website maintenance to anyone.

Because of this, our web support company is the best choice for all your San Jose website support needs, including website platform upgrades, website speed improvements, site security fixes, and website issue resolutions.

We're the perfect choice for all your San Jose web maintenance needs, including platform upgrades, site performance improvements, security fixes, and issue resolutions.

We emphasize availability and communication for our San Jose web maintenance services. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.

Our San Jose, CA Web Maintenance Packages

We see web maintenance as a reactive support service where we provide your San Jose company with the right web developer resources to fix just about any problem. Here are a few examples of website glitches that might need San Jose web maintenance:

  • Updating your website platform.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Writing new blog content to help you stay fresh.
  • Rearranging your San Jose website's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Changing the look and feel of your site.
  • Fixing Google Search Console coverage glitches.
  • Enhancing technical SEO with structured data, open graph tags, etc.
  • Providing solutions to other website problems.

These are just a few of the San Jose website support services we offer. In fact, San Jose web maintenance is basically anything a web developer or digital advertiser does to your site.

If you live in San Jose, you probably love the San Jose Sharks hockey team. Go San Jose Sharks! In addition to supporting San Jose-area websites, our website support company also offers Anaheim, Bakersfield, Chico, Fontana, Fremont, Fresno, Irvine, Long Beach, Los Angeles, Modesto, Monterey, Oakland, Palm Springs, Redding, Riverside, Sacramento, Salinas, San Bernardino, San Diego, San Francisco, Santa Ana, Santa Clarita, Santa Rosa, Stockton, and Visalia small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

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Pricing for San Jose, CA Website Maintenance

We charge a base rate of $119.50 per hour for our web maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.

Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.

To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our San Jose, CA Website Management Packages

Have you grown weary of being notified about updates that are available? Concerned about the possibility of site downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive WordPress Updates

We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. File & Database Backup: Our process begins by creating backups of both your website files and database.
  2. Update: We then manually update your website by installing any available updates.
  3. Test: Our next step involves testing your website for any potential issues following the installation of updates.
  4. Finalize the Work: Successfully completing the upgrades will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

WordPress Update Management

2.) Remotely Stored Site Backups

Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.

Offsite Backups

3.) Site Uptime Monitoring

Our uptime monitoring system enables us to keep tabs on your site for any potential service outages.

If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.

Uptime Monitoring

Pricing for San Jose, CA Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for San Jose, CA Websites

With years of experience developing websites for San Jose small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for San Jose websites:

Questions to Ask San Jose, CA Website Maintenance Agencies

Ask the San Jose website support firm some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their expert California website maintenance packages prior to making payment and providing website access. You can ask these basic questions:

  • Can you tell me how you handle website security? Do you run website security scans for clients?
  • When can I expect an average San Jose web maintenance request to be completed?
  • Do you outsource your San Jose website maintenance services?
  • How much does San Jose web support cost?
  • Are there any minimum deductions or minimum billable expenses for San Jose website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • When there are new updates on my platform, will you let me know?

If you ask any San Jose website services agency these questions before subscribing to their website support packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.

 

5 Reasons Why Your Slow Website is Costing You Sales

Hear what our customers are saying

Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
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