Our team doesn't just build Santa Ana websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web support agency with a team of website professionals that never outsources Santa Ana web support to anyone.
Because of this, our website support firm is the best choice for all your Santa Ana website support needs, including website platform upgrades, site speed improvements, website security fixes, and website issue resolutions.
We're the perfect choice for all your Santa Ana website maintenance needs, including platform upgrades, page speed improvements, security fixes, and issue resolutions.
We emphasize communication and availability for our Santa Ana web maintenance plans. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.
We see website maintenance as a reactive support service where we provide your Santa Ana business with the right website developer resources to fix just about any problem. Here are a few examples of website issues that might need Santa Ana website maintenance:
Those services are just a taste of what Santa Ana website support might look like. Basically, Santa Ana web maintenance is anything a digital marketer or website developer does to change your site.
In addition to supporting Santa Ana-area websites, our website support company also offers Anaheim, Bakersfield, Chico, Fontana, Fremont, Fresno, Irvine, Long Beach, Los Angeles, Modesto, Monterey, Oakland, Palm Springs, Redding, Riverside, Sacramento, Salinas, San Bernardino, San Diego, San Francisco, San Jose, Santa Clarita, Santa Rosa, Stockton, and Visalia small businesses and large corporations help with their websites.
We charge a base rate of $119.50 per hour for our web maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.
Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.
To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Have you grown weary of being notified about updates that are available? Concerned about the possibility of site downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!
Take a look at what is covered in our website management plans, outlined for you below:
You can rely on our team of website experts to perform platform, theme, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.
We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.
In the event of a site outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.
We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.
With years of experience developing websites for Santa Ana businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for Santa Ana websites:
As a website maintenance firm, we used to maintain and support Joomla and Magento websites for Santa Ana-area businesses. However, we chose not to use those platforms so our web maintenance professionals could focus on training and support within the more popular platforms.
Ask the Santa Ana web maintenance agency some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their professional California web support services prior to making payment and providing website access. You can ask these easy questions:
If you ask these questions to a Santa Ana website services company, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.