Santa Ana Website Maintenance Services
Support for Santa Ana Websites
Our team doesn't just build Santa Ana websites; we also offer website maintenance and support services because we know questions and concerns come up!
Web Maintenance Services
Web Maintenance Experts for Santa Ana, CA Small Businesses
We're a web support agency with a team of website professionals that never outsources Santa Ana web support to anyone.
Because of this, our website support firm is the best choice for all your Santa Ana website support needs, including website platform upgrades, site speed improvements, website security fixes, and website issue resolutions.
We're the perfect choice for all your Santa Ana website maintenance needs, including platform upgrades, page speed improvements, security fixes, and issue resolutions.
We emphasize communication and availability for our Santa Ana web maintenance plans. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.
Our Santa Ana, CA Website Maintenance Services
We see website maintenance as a reactive support service where we provide your Santa Ana business with the right website developer resources to fix just about any problem. Here are a few examples of website issues that might need Santa Ana website maintenance:
- Updating your site platform.
- Keeping apps and plugins updated for better security and functionality.
- Adding new pages whenever you release something new.
- Freshen up your blog with new content.
- Rearranging your Santa Ana site's navigation menu.
- Making your page faster to pass Google Core Web Vitals.
- Backing up your website's files and databases.
- Changing the look and feel of your website.
- Troubleshooting Google Search Console coverage errors.
- Adding structured data, open graph tags, etc.
- Providing solutions to other website problems.
Those services are just a taste of what Santa Ana website support might look like. Basically, Santa Ana web maintenance is anything a digital marketer or website developer does to change your site.
In addition to supporting Santa Ana-area websites, our website support company also offers Anaheim, Bakersfield, Chico, Fontana, Fremont, Fresno, Irvine, Long Beach, Los Angeles, Modesto, Monterey, Oakland, Palm Springs, Redding, Riverside, Sacramento, Salinas, San Bernardino, San Diego, San Francisco, San Jose, Santa Clarita, Santa Rosa, Stockton, and Visalia small businesses and large corporations help with their websites.
A Few of Our Web Maintenance & Support Specialists
Pricing for Santa Ana, CA Website Maintenance
We charge a base rate of $119.50 per hour for our web maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.
Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.
To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Invoiced Monthly
$ 119.50/hr
- Existing Clients Only
- Any Time Spent Billed Monthly
- Time Use Summary Reports
- No Outsourcing
- Service Availability of M-F, 8AM-5PM CST, No Holidays
Pre-Purchased Block of Time
As Low As $99.95/hr
- Dedicated Account Manager
- No Contracts, Auto-Renewals, or Expirations
- Time Use Summary Reports
- No Outsourcing
- Service Availability of M-F, 8AM-5PM CST, No Holidays
Our Santa Ana, CA Website Management Packages
Have you grown weary of being notified about updates that are available? Concerned about the possibility of site downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!
Take a look at what is covered in our website management plans, outlined for you below:
1.) Proactive Site Updates
You can rely on our team of website experts to perform platform, theme, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
- Site Backup: We kick things off by backing up your website's files and database.
- Update: We then manually upgrade your site by installing any available updates.
- Test: Once the upgrades have been installed, we perform a thorough check of your website to identify any issues.
- Finalize the Work: Successfully completing the updates will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.
2.) Remote Storage of Website Backups
To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.
3.) Site Uptime Monitoring
We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.
In the event of a site outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.
Pricing for Santa Ana, CA Website Management
We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.
Quarterly Management
$ 150/qtr
- Quarterly Updates to WordPress, Themes, and Plugins
- Functionality Testing after Updates are Installed
- Remote Storage of Backup Files
- Uptime Monitoring with Alerts to our Web Developers
Monthly Management
$ 125/mo
- Monthly Updates to WordPress, Themes, and Plugins
- Functionality Testing after Updates are Installed
- Remote Storage of Backup Files
- Uptime Monitoring with Alerts to our Web Developers
The Platforms We Maintain for Santa Ana, CA Websites
With years of experience developing websites for Santa Ana businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for Santa Ana websites:
- Santa Ana WordPress Website Support
- Santa Ana WooCommerce Web Maintenance
- Santa Ana Shopify Web Maintenance
As a website maintenance firm, we used to maintain and support Joomla and Magento websites for Santa Ana-area businesses. However, we chose not to use those platforms so our web maintenance professionals could focus on training and support within the more popular platforms.
Questions to Ask Santa Ana, CA Web Support Companies
Ask the Santa Ana web maintenance agency some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their professional California web support services prior to making payment and providing website access. You can ask these easy questions:
- Can you tell me how you handle website security? Do you audit website security scans for clients?
- What's the delivery time for Santa Ana web support?
- Are you outsourcing your Santa Ana website support services?
- How much might it cost to maintain an average Santa Ana website?
- Are there any minimum deductions or minimum billable expenses for Santa Ana website updates?
- Can you tell me what your normal business hours are?
- When there are new upgrades on my platform, will you let me know?
If you ask these questions to a Santa Ana website services company, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
Hear what our customers are saying
George Ormond
Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Jeff Ring
This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
Dawn White
These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Southwest Radio Church
What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Rummeles Fine Jewelry
Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Cassie Richards
Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
FREE Website Maintenance Consultation
Schedule a no cost, no obligation phone call to discuss website maintenance with our team. It's quick and easy!
