Norwalk Website Maintenance Services

Our Norwalk, CT Web Maintenance Packages

We view web maintenance to be a reactive support service that provides your Norwalk business with the appropriate web developer resources to solve nearly any website problem. There are many examples of website concerns that might require service from Norwalk web maintenance agencies, including:

• Upgrading your website platform to the latest version.
• Keeping apps and plugins updated for better security and functionality.
• Adding new pages whenever you release something new.
• Writing new blog content to help you stay fresh.
• Rearranging your Norwalk site's navigation menu.
• Making your page faster to pass Google Core Web Vitals.
• Take backups of your website's files and databases.
• Making your site look and feel better.
• Fixing website scan issues or Google Search Console coverage problems.
• Improving technical search engine optimization by adding structured data, open graph tags, etc.
• Investigating the cause and providing a solution to any other website issue.

The previously mentioned services are just a glimpse of what we view as possible Norwalk web maintenance services. In fact, Norwalk website maintenance is basically anything a web developer or internet advertiser does to your website.

In addition to supporting Norwalk-area websites, our website maintenance agency also offers Bridgeport, Bristol, Fairfield, Greenwich, Hartford, Manchester, Milford, New Haven, and Stamford small businesses and large corporations help with their websites.

Pricing for Norwalk, CT Website Maintenance

The starting price for our web maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Our Norwalk, CT Website Management Packages

Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive Site Upgrades

We have an in-house team of website experts ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

1. Site Backup: We kick things off by backing up your website's files and database.
2. Update: We then manually update your website by installing any available updates.
3. Test: Our next step involves testing your website for any potential issues following the installation of updates.
4. Finish Up: Your website will be better protected against security threats and malware if the updates are successful. In the event the updates are unsuccessful, we'll work together to determine the best course of action.

2.) Remote Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Website Uptime Monitoring

We monitor your site for service outages within our uptime monitoring system.

If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.

Pricing for Norwalk, CT Website Management

Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.

The Platforms We Maintain for Norwalk, CT Websites

We have a diverse team of web designers and web developers, for Norwalk small businesses, who have been immersed in multiple website platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our web maintenance company for Norwalk websites tends to service only the following platforms:

• Norwalk WordPress Web Support
• Norwalk WooCommerce Website Support
• Norwalk Shopify Web Maintenance

As a website maintenance agency, we used to maintain and support Joomla and Magento websites for Norwalk-area small businesses. However, we chose not to use those platforms so our web maintenance experts could focus on training and support within the more popular platforms.

Questions to Ask Norwalk, CT Website Maintenance Firms

Before signing up for any Norwalk website support package, it is important to ask the Norwalk web maintenance firm some questions about how their services work. This will help you get a better idea of the experience you will have with their expert Connecticut website support packages before you submit payment and provide website access. Let's go over some basic questions to ask:

• Can you tell me how you handle site security? Do you analyze website security scans for customers?
• What's the turnaround time for Norwalk website support?
• Do you outsource your Norwalk web maintenance services?
• How much might it cost to maintain an average Norwalk website?
• Are there any minimum deductions or minimum billable expenses for Norwalk website updates?
• At what times of the day are you working and able to take our maintenance requests?
• How will I know about new upgrades to my platform?

We find it beneficial to run these questions by any Norwalk site services agency before subscribing to their web maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.