Our team doesn't just build Norwalk websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a web maintenance company with a team of site specialists that works from a single location and never outsources Norwalk web maintenance services.
This makes our website maintenance agency the perfect choice to provide all your Norwalk website support needs, including website platform upgrades, page speed improvements, website security fixes, site issue resolutions, and anything else related to improving your website.
You'll enjoy working with our team for your Norwalk web maintenance packages because of the emphasis we put on availability and communication. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.
We view web maintenance to be a reactive support service that provides your Norwalk business with the appropriate web developer resources to solve nearly any website problem. There are many examples of website concerns that might require service from Norwalk web maintenance agencies, including:
The previously mentioned services are just a glimpse of what we view as possible Norwalk web maintenance services. In fact, Norwalk website maintenance is basically anything a web developer or internet advertiser does to your website.
In addition to supporting Norwalk-area websites, our website maintenance agency also offers Bridgeport, Bristol, Fairfield, Greenwich, Hartford, Manchester, Milford, New Haven, and Stamford small businesses and large corporations help with their websites.
The starting price for our web maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Take a look at what is covered in our website management plans, outlined for you below:
We have an in-house team of website experts ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your site for service outages within our uptime monitoring system.
If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
We have a diverse team of web designers and web developers, for Norwalk small businesses, who have been immersed in multiple website platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our web maintenance company for Norwalk websites tends to service only the following platforms:
As a website maintenance agency, we used to maintain and support Joomla and Magento websites for Norwalk-area small businesses. However, we chose not to use those platforms so our web maintenance experts could focus on training and support within the more popular platforms.
Before signing up for any Norwalk website support package, it is important to ask the Norwalk web maintenance firm some questions about how their services work. This will help you get a better idea of the experience you will have with their expert Connecticut website support packages before you submit payment and provide website access. Let's go over some basic questions to ask:
We find it beneficial to run these questions by any Norwalk site services agency before subscribing to their web maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.