Philadelphia, PA Website Maintenance Services

Our Philadelphia, PA Web Maintenance Packages

We see web maintenance as a reactive support service where we provide your Philadelphia business with the right web developer resources to fix just about any problem. These are some examples of website problems that Philadelphia website support firms might fix:

• Upgrading your website platform to the latest version.
• Installing app or plugin updates to improve security and functionality.
• Adding new pages whenever you release something new.
• Staying fresh with new blog content.
• Rearranging your Philadelphia site's navigation menu.
• Improving website speed to help you pass Google Core Web Vitals.
• Backing up your website's files and databases.
• Changing the look and feel of your site.
• Fixing website scan issues or Google Search Console coverage problems.
• Adding structured data, open graph tags, etc.
• Providing solutions to other website glitches.

Those services are just a taste of what Philadelphia web maintenance might look like. In fact, Philadelphia website maintenance is basically anything a web developer or internet advertiser does to your website.

If you live in Philadelphia, you probably love the Philadelphia Phillies baseball team. Go Philadelphia Phillies! In addition to supporting Philadelphia-area websites, our website maintenance agency also offers Allentown, Erie, Harrisburg, Lancaster, Pittsburgh, Reading, Upper Darby, and York small businesses and large corporations help with their websites.

Pricing for Philadelphia, PA Website Maintenance

We charge a base rate of $119.50 per hour for our web maintenance services, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a website maintenance retainer.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Our Philadelphia, PA Website Management Packages

Have you grown weary of being notified about updates that are available? Anxious about the risk of your website experiencing downtime? Let our web development team take care of both worries through proactive website management!

Here is a list of what is included in our website management plans:

1.) Proactive Site Upgrades

Our in-house team of website experts is available to perform platform, template, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!

1. Site Backup: We kick things off by backing up your website's files and database.
2. Install Updates: Next, we manually install any available updates on your site.
3. Test: Once the upgrades have been installed, we perform a thorough check of your website to identify any issues.
4. Finalize the Work: Successfully completing the updates will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

2.) Remote Website Backups

To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.

3.) Site Uptime Monitoring

We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.

If your site experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.

Pricing for Philadelphia, PA Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.

The Platforms We Maintain for Philadelphia, PA Websites

With years of experience developing websites for Philadelphia businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our website support firm for Philadelphia websites tends to service only the following platforms:

• Philadelphia WordPress Web Maintenance
• Philadelphia WooCommerce Website Maintenance
• Philadelphia Shopify Web Support

As a website support company, we used to maintain and support Joomla and Magento websites for Philadelphia-area companies. However, we chose to move away from those platforms to allow our web support specialists to focus more heavily on training and support within the other systems.

Example Web Maintenance Service List for Philadelphia, PA Businesses

After the launch of a website, we're often asked for detailed examples of Philadelphia website maintenance requests. We've performed these Philadelphia web support services in the past and would be happy to do it for you too!

Basic Philadelphia Website Edits

A simple change to your Philadelphia website might include updating a paragraph on a page, swapping out an image, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine website support.

Philadelphia Site Speed Improvements

Let us check your Philadelphia website for hosting, caching, image optimization, browser errors, broken links, poor database queries, and other potential concerns that might be impacting your page performance. This will help improve page load times, which are beneficial to UX and search engine optimization.

Platform Updates / Security Fixes

It's important to keep your Philadelphia website updated if it runs on a CMS like WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Plugin / Extension Updates

It's important to update your Philadelphia website's plugins and extensions to reflect the latest tweaks by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality concerns.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage glitches, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Philadelphia and beyond!

Setup Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way of describing content on the web, whether it's a local business in Philadelphia or an ecommerce product.

Implement Open Graph on Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Setup Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? No problem at all! We can add Google Tag Manager to your Philadelphia website and even give you a crash course in using Google Tag Manager.

Add Conversion Tracking

Tracking conversions is important if you want to understand the benefits of website marketing for your Philadelphia website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.

Image Compression (Optimization)

Is your Philadelphia website slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Setup Live Chat

Do you want to try live chat on your website? Our professionals can help you pick the right live chat system, install the tracking code, and customize the design to match your Philadelphia organization branding!

Resolve Errors in Log Files

Are your error_log files big? We can help diagnose the issue and update programming code or repair platform glitches to prevent recurring error messages.

Setup reCaptcha on Forms

To reduce unwanted submissions on your Philadelphia website, we can setup an invisible or checkbox reCaptcha.

Setup a Caching Plugin

Interested in installing a caching plugin for your Philadelphia website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!

Send Website Emails Over SMTP

If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.

Restrict Malicious IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Create Website Backups

Do you want to create a backup of your Philadelphia website? Backups can be performed one-time, or scheduled at specific intervals, and stored locally or offsite.

Create a Staging Website

When you're doing a major update or extension installation, you should set up a development or staging website first. If you'd like help creating and managing that development / staging site, just let us know!

Setup A/B Testing

Are you a fan of making Philadelphia web development changes based on statistical data? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Setup 301 Redirects

Have you launched a new website or removed pages? You will want to create 301 redirects for your Philadelphia site to prevent broken pages from hurting your search engine optimization. Having broken pages will cost your Philadelphia small business a lot of organic traffic if they aren't fixed with 301 redirects. We are happy to help you resolve broken pages through the creation of 301 redirects within .htaccess files, nginx templates, and CMS plugins.

Offer Website Training

Want to learn how to make easy changes to your Philadelphia website? If your Philadelphia website was developed in a platform we work within, such as WordPress or WordPress, we'll be happy to help!

Questions to Ask Philadelphia, PA Website Maintenance Firms

Ask the Philadelphia website support company some questions about their services before you sign up for a package. By doing this, you'll be able to better understand your future experience with their premium Pennsylvania web support plans before you submit payment or provide website access. Let's go over some simple questions to ask:

• How do you handle website security? Do you run security scans of customer websites?
• What's the turnaround time for Philadelphia website support?
• Is your Philadelphia web maintenance outsourced?
• How much might it cost to maintain an average Philadelphia website?
• Do you have minimum deductions or minimum billable expenses for Philadelphia website updates?
• Can you tell me what your normal business hours are?
• When there are new updates on my platform, will you let me know?

We find it beneficial to run these questions by any Philadelphia website services firm before subscribing to their web maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected delivery time for important maintenance requests.

Philadelphia, PA Web Support Services and Tips

Companies in and around Philadelphia often ask us for a web maintenance plan to establish routines and procedures. Whether it's your website, hosting, or domain name, we'll make sure your Philadelphia company has a web support plan to ensure optimum performance.

Yearly Philadelphia web maintenance tasks

• Ask your website hosting firm if they have newer servers you can migrate to.
• Ask your website developer if your website has a major platform release coming up that will require a lot of work to install.
• Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides Philadelphia.
• Take a look at the websites of your competitors (even those outside Philadelphia) to see if you're missing out on anything.
• Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
• Make sure structured data, open graph, and social links are working.
• Remove any unnecessary external tracking, live chat, or heat map scripts that may have been installed in the past.
• Remove any unnecessary development or staging websites.

Semi-annual Philadelphia web maintenance tasks

• Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
• Check your hosting account credentials and make sure it's not about to expire.
• Make sure you have access to your DNS.
• Find out if your SSL certificate will expire soon.
• Make sure you have remote backups outside Philadelphia and that your website backup schedule is working.
• If you have an automated image optimization service, verify it is working properly.
• Check if the site is throwing any browser errors.

Monthly Philadelphia web maintenance work

• Ensure your website doesn't have any broken links, which affect user experience and SEO.
• Check your website for performance problems after recent updates or changes.
• See if there's anything wrong being reported within Google Search Console.
• Provide some kind of update to your content to keep your website fresh.
• See if there are any updates for your website platform or extensions.

800-796-8263 Email Us