Our team doesn't just build Philadelphia websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a website maintenance agency with a team of website experts that never outsources Philadelphia web maintenance to anyone.
We're the perfect choice for all your Philadelphia website maintenance needs, including platform upgrades, site speed improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Philadelphia website support plans because of the emphasis we put on communication and availability. If you need something basic done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!
We see web maintenance as a reactive support service where we provide your Philadelphia business with the right web developer resources to fix just about any problem. These are some examples of website problems that Philadelphia website support firms might fix:
Those services are just a taste of what Philadelphia web maintenance might look like. In fact, Philadelphia website maintenance is basically anything a web developer or internet advertiser does to your website.
If you live in Philadelphia, you probably love the Philadelphia Phillies baseball team. Go Philadelphia Phillies! In addition to supporting Philadelphia-area websites, our website maintenance agency also offers Allentown, Erie, Harrisburg, Lancaster, Pittsburgh, Reading, Upper Darby, and York small businesses and large corporations help with their websites.
We charge a base rate of $119.50 per hour for our web maintenance services, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a website maintenance retainer.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Have you grown weary of being notified about updates that are available? Anxious about the risk of your website experiencing downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
Our in-house team of website experts is available to perform platform, template, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!
To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.
We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.
If your site experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.
We offer website management plans in both monthly and quarterly durations for your convenience. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.
With years of experience developing websites for Philadelphia businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our website support firm for Philadelphia websites tends to service only the following platforms:
As a website support company, we used to maintain and support Joomla and Magento websites for Philadelphia-area companies. However, we chose to move away from those platforms to allow our web support specialists to focus more heavily on training and support within the other systems.
After the launch of a website, we're often asked for detailed examples of Philadelphia website maintenance requests. We've performed these Philadelphia web support services in the past and would be happy to do it for you too!
A simple change to your Philadelphia website might include updating a paragraph on a page, swapping out an image, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine website support.
Let us check your Philadelphia website for hosting, caching, image optimization, browser errors, broken links, poor database queries, and other potential concerns that might be impacting your page performance. This will help improve page load times, which are beneficial to UX and search engine optimization.
It's important to keep your Philadelphia website updated if it runs on a CMS like WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!
It's important to update your Philadelphia website's plugins and extensions to reflect the latest tweaks by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality concerns.
Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage glitches, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Philadelphia and beyond!
Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way of describing content on the web, whether it's a local business in Philadelphia or an ecommerce product.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Would you like to manage custom scripts more easily with Google Tag Manager? No problem at all! We can add Google Tag Manager to your Philadelphia website and even give you a crash course in using Google Tag Manager.
Tracking conversions is important if you want to understand the benefits of website marketing for your Philadelphia website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.
Is your Philadelphia website slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Do you want to try live chat on your website? Our professionals can help you pick the right live chat system, install the tracking code, and customize the design to match your Philadelphia organization branding!
Are your error_log files big? We can help diagnose the issue and update programming code or repair platform glitches to prevent recurring error messages.
To reduce unwanted submissions on your Philadelphia website, we can setup an invisible or checkbox reCaptcha.
Interested in installing a caching plugin for your Philadelphia website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!
If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.
Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.
Do you want to create a backup of your Philadelphia website? Backups can be performed one-time, or scheduled at specific intervals, and stored locally or offsite.
When you're doing a major update or extension installation, you should set up a development or staging website first. If you'd like help creating and managing that development / staging site, just let us know!
Are you a fan of making Philadelphia web development changes based on statistical data? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Have you launched a new website or removed pages? You will want to create 301 redirects for your Philadelphia site to prevent broken pages from hurting your search engine optimization. Having broken pages will cost your Philadelphia small business a lot of organic traffic if they aren't fixed with 301 redirects. We are happy to help you resolve broken pages through the creation of 301 redirects within .htaccess files, nginx templates, and CMS plugins.
Want to learn how to make easy changes to your Philadelphia website? If your Philadelphia website was developed in a platform we work within, such as WordPress or WordPress, we'll be happy to help!
Ask the Philadelphia website support company some questions about their services before you sign up for a package. By doing this, you'll be able to better understand your future experience with their premium Pennsylvania web support plans before you submit payment or provide website access. Let's go over some simple questions to ask:
We find it beneficial to run these questions by any Philadelphia website services firm before subscribing to their web maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected delivery time for important maintenance requests.
Companies in and around Philadelphia often ask us for a web maintenance plan to establish routines and procedures. Whether it's your website, hosting, or domain name, we'll make sure your Philadelphia company has a web support plan to ensure optimum performance.